Assistant Manager - Redemption Roasters - St. Giles High Street

Bailies Coffee Roasters; London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading coffee shop is seeking an Assistant Manager to help lead its St Giles High Street location. In this role, you will oversee daily operations, motivate the team, and support the mission of creating real social impact through quality coffee and exceptional hospitality.

Benefits

Career growth opportunities

Training and development

Qualifications

• Minimum 2 years in cafe or restaurant management.
• Right to work full-time in the UK.
• Weekend availability.

Responsibilities

• Support day-to-day operations and lead shifts.
• Motivate and guide the team for excellent hospitality.
• Take responsibility for stock, cleanliness, and compliance.

Skills

Team Leadership

Hospitality

Communication

Job description

Assistant Manager - Redemption Roasters - St. Giles High Street

Do you thrive in fast-paced hospo environment and love supporting teams to do their best work?

At Redemption Roasters, we believe great coffee can change lives. Our mission is to reduce reoffending by training people in prison and supporting them into work on release – often in our own cafés.

We’re looking for a full-time Assistant Manager to help lead our St Giles High Street coffee shop, located 1-min walk from Tottenham Court Road station.

You’ll support your Manager day-to-day, lead brilliant shifts, and help build a team that delivers fantastic hospitality and real social impact.

You Will:

• Support the Coffee Shop Manager in leading day-to-day operations, stepping up to lead the café in their absence.
• Motivate and guide your team through busy shifts, setting the tone for excellent hospitality, product quality, and pace.
• Uphold standards by coaching in the moment, sharing clear, constructive feedback, and helping team members grow in skill and confidence.
• Work across all areas of the café – from barista to kitchen – leading by example.
• Take responsibility for stock, cleanliness, and compliance on shift, ensuring everything runs smoothly and safely.
• Reinforce our mission and values, helping programme participants and newer team members feel supported, included, and set up for success.
• Communicate effectively with your Manager, sharing insights and ideas to help drive team performance and engagement.

You Have:

• Minimum 2-years cafe or restaurant management, supervisor or senior barista experience.
• Right to work full-time in the UK.
• Weekend availability.

You Are:

• A strong, steady presence on the floor – you know how to keep a team focused, calm, and motivated during service.
• Passionate about great hospitality and quality coffee – and you inspire others to take pride in the details.
• Proactive and hands-on – you don’t wait to be asked and are always looking for ways to improve the shift.
• Skilled in giving feedback and confident in making decisions under pressure.
• Aligned with our mission and values – you lead with empathy, structure, and consistency.
• A team player who can both follow direction and take initiative when it counts.

We Will:

• Support your growth with clear expectations, training anddevelopment, and regular check-ins.
• Offer you the chance to play a senior role at a café that’s doing things differently – where quality and impact go hand in hand.