Assistant Manager – Payroll Service Delivery - FTC

Mace; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Une entreprise de renommée recherche un Assistant Manager pour soutenir la gestion des paies et des bénéfices en collaboration avec des prestataires externes. Ce contrat à durée déterminée de six mois implique une compréhension approfondie de la paie, de la gestion des bénéfices et la capacité à travailler efficacement avec diverses parties prenantes. Si vous êtes axé sur le client et que vous aimez relever des défis, nous souhaitons avoir de vos nouvelles.

Qualifications

• Expérience précédente en gestion de la paie et des avantages.
• Connaissance des lois sur la paie au Royaume-Uni et à l'étranger.
• Capacité à gérer des demandes complexes de paie et de bénéfices.

Responsibilities

• Responsable de la livraison des paies pour le Royaume-Uni et l'Europe avec des prestataires externes.
• Gérer des requêtes de paie et de bénéfices de tier 2.
• Soutenir les projets de transformation des ressources humaines liés à la paie.

Skills

MS Word

MS PowerPoint

MS Excel

Customer satisfaction

Stakeholder collaboration

Attention to detail

Education

CIPP Degree or equivalent

Job description

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Assistant Manager – Payroll Service Delivery - FTC, London

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Client:

Mace

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

9d93691709db

Job Views:

2

Posted:

14.07.2025

Expiry Date:

28.08.2025

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Job Description:

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our .

Our values shape the way we consult and define the people we want to join us on our journey, they are:

Safety first - Going home safe and well

Integrity - Always do the right thing

Create opportunity - For our people to excel

This is a 6 month fixed term contract. Responsible for working with external outsourced payroll vendors to ensure the accurate and timely delivery of payroll and benefit services for the UK, European and expat/shadow payrolls.

You’ll be responsible for:

Responsible for supporting the delivery of UK, European and expat/shadow payrolls with external outsourced payroll vendors

Maintains standard payroll processes and operating procedures in line with managed service vendor delivery

Responsible for supporting the collation and distribution of audit and compliance related activity

Implementing audit approved process improvements

Manages payroll projects/processes as and when required

Supports HR transformation projects where there is a payroll or benefits management requirement

Manages MyHR Tier 2 escalated payroll and benefit queries through to resolution which are complex and require more technical knowledge, working with external vendor where required

Develops working relationships with a range of internal stakeholders- Finance, Global mobility, Reward and Tax teams

Works closely with HR Services to support continuous improvement activities

Responsible for the delivery of benefits transactions and associated administration across UK and European payrolls

You’ll need to have:

MS skills: Word, PowerPoint and Excel: presenting high quality reports, presentation and accurate payroll and data to diverse audience

Experience of working on across European payrolls and benefits

Previous experience of working in a similar environment or role in Payroll and Benefit capacity (or equivalent)

Experience of working in a managed service payroll delivery structure

Comfortable and confident with complex payroll and benefit queries and working independently

Experience in creating relationships with and being able to collaborate with stakeholders having an overall customer satisfaction mind-set

Experience working within large global organizations

Ability to challenge when required and adhere to legislative guidelines

Ability to multi task in order to meet stringent deadlines

Ability to work at pace – demonstrable experience of managing and prioritizing competing demands ensuring deadlines are met without loss of standards

Solution focused with excellent attention to detail, prioritisation and organizational abilities

Management of routine, complex and diverse payroll and benefit matters

Customer focused and results driven

CIPP Degree or equivalent or equivalent experience

Evidence of continuous professional development as it relates to Payroll and Benefits

You’ll also have:

Comprehensive and up to date knowledge of UK and local country payroll, benefit and employment law to support employee payroll and benefit enrolment with vendors and appropriate query handling and advice

Experience in reconciliations and or payroll control processes

Experience working within large global organisations

Experience of communicating – written and oral, complex Payroll and Benefit matters succinctly, concisely and clearly.

Build and maintain strong and credible stakeholder relationships with a customer satisfaction mind-set

Previous experience of working in a shared service centre (HR/or payroll)

Project Management

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.