Assistant Manager (Part-tme)

Julian House; Melksham; On-site; GBP 24,000; Full time

Job summary

A leading charity is seeking an Assistant Manager for their retail operations in Melksham and Devizes. This role includes managing shop operations, leading volunteers, and optimizing sales strategies while offering a competitive salary and significant employee benefits designed to support staff well-being and career growth.

Benefits

27 days annual leave plus bank holidays

30% staff discount at charity shops

Free counselling sessions through Employee Assistance Programme

Generous and competitive pension scheme

Access to healthcare professionals

Wellbeing-related support

Opportunities for career development

Supportive culture with valued staff feedback

Blue Light Card for discounts

Qualifications

• Experience working within a retail setting.
• A proactive, customer-focused approach to work, demonstrating responsiveness and flexibility.

Responsibilities

• Collaborate with the Shop Manager to meet and exceed income and profit targets.
• Manage donations, oversee sorting, pricing and preparation of items for sale.
• Assist in the recruitment and training of volunteers.

Skills

Customer-focused

Proactivity

Job description

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Assistant Manager (Retail)

Salary: £14,920 per year (full-time equivalent £23,810)

Hours: 23.5 hours per week

Contract type: Permanent

Location: Melksham & Devizes

Additional Information

• Please note that this role involves supporting two of our charity shops, with the expectation of spending one day per week in Devizes and two days in Melksham.
• As this role is based in a retail environment, weekend availability will be required.
  
  

The Role

Looking for a role where you can make a real impact every day? As an Assistant Manager, you’ll play a vital part in the success of our charity shops, helping to ensure everything runs like clockwork. From leading and supporting our amazing volunteers to managing stock and creating a welcoming shopping environment, you’ll be at the heart of it all.

If you’re passionate about retail, love working with people, and want to help us raise vital funds for a good cause, we’d love to hear from you!

Responsibilities Include

• Collaborate with the Shop Manager to meet and exceed income and profit targets by optimising sales strategies, minimising operational costs, and continually seeking innovative ways to enhance business performance.
• Managing donations, including overseeing the sorting, pricing and preparation of items for sale and effectively disposing of unwanted items.
• Assisting in the recruitment, training, and development of a motivated volunteer team and ensuring the shop is adequately staffed.
• Supporting the Shop Manager in all administrative and financial procedures, including cash handling and banking.
  
  

Qualifications / Requirements

• Experience working within a retail setting.
• A proactive, customer-focused approach to work, demonstrating responsiveness and flexibility.
  
  

There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitator.
• Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
• 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays
• 30% staff discount at Julian House charity shops
• 20% staff discount at Julian House bike workshops
• A generous and competitive pension scheme
• Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• For all the fantastic and valuable work you'll be doing makes you'll be eligible for the Blue Light Card, which offers amazing discounts on thousands of brands
  
  

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role.

If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at [e-mail]. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!