Assistant Manager, Operations (Healthcare) Ref: PP

JOBSTUDIO PTE. LTD.; Glasgow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A staffing agency in Glasgow is seeking a service operations manager to oversee service point operations, ensure patient satisfaction, and manage staff. Candidates should have a Bachelor's degree and at least 2 years of relevant experience. The role entails improving service levels, managing logistics, and handling recruitment processes.

Qualifications

• Minimum 2 years of relevant working experience.

Responsibilities

• Manage service point operations assigned.
• Partner with Nurse Manager/Doctors to solve system and process issues.
• Work with other departments to ensure a positive experience for patients.
• Ensure that facilities are patient-friendly, safe and clean.
• Devise innovative ways to continually improve service levels.
• Responsible for achieving the volume and financial targets for clinical services.
• Manage a group service staff and conduct appraisals.
• Conduct induction, orientation and training for staff.
• Responsible for staff recruitment and retention.
• Organise and support the Department’s events and activities.
• Manage corporate content on the website and social media.

Education

Bachelor's Degree in Business Management or equivalent

Public Health

Job description

Job Scope

• Manage service point operations assigned.
• Partner with Nurse Manager/Doctors to solve system and process issues.
• Work with other departments to ensure a positive experience for patients.
• Ensure that facilities are patient-friendly, safe and clean.
• Devise innovative ways to continually improve service levels.
• Responsible for achieving the volume and financial targets for the clinical services assigned.
• Responsible in procuring and management of logistics needs for business.
• Manage a group service staff and conduct appraisals for them.
• Conduct induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Responsible for staff recruitment and retention to achieve a stable and skilled team.
• Organise and support the Department’s events and activities.
• Manage the department’s corporate contents on the website and social media.

Requirement

• Bachelor's Degree in Business Management or equivalent / Public Health
• Minimum 2 years of relevant working experience

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

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