Assistant Manager - North London

Hollywood Bowl Group; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading entertainment company as an Assistant Manager in London, where you will oversee operations, inspire a team, and enhance customer experiences. Enjoy a supportive work environment with numerous benefits, including bonuses, discounts, and training opportunities.

Benefits

50% off food when working

28 days holiday, plus additional days based on service

Access to Centre Manager in Training programme

Free monthly game vouchers

30% discount on food and drinks for you and up to five friends

Enhanced maternity, paternity, adoption, and shared parental leave benefits

Qualifications

• Management experience in leisure, hospitality, or retail.
• Proven ability to inspire and develop large teams.
• Willingness to work nights and weekends.

Responsibilities

• Coaching and mentoring the team.
• Managing front-of-house operations.
• Supporting the General Manager in achieving centre goals.

Skills

Customer Service

Team Development

Leadership

Job description

Are you a highly motivated, engaging manager?

Are you looking for an employer that will invest in you and develop your career further?

Are you seeking a business that is financially stable and has exciting growth plans?

If so, then look no further!

The Why...

Join Hollywood Bowl Group as an Assistant Manager. In return, you’ll receive:

• The opportunity to earn an extra £1 per hour, paid monthly, as part of our bonus scheme
• The chance to earn a centre outperformance bonus
• A 40-hour contract, plus extra pay for additional shifts
• 50% off food when working
• Optional pension plan
• 28 days holiday, plus additional days based on service
• Access to our Centre Manager in Training programme and apprenticeships
• Free monthly game vouchers
• 30% discount on food and drinks for you and up to five friends
• Access to our Team Member Support Programme, including counselling, life coaching, CBT, and Mental Health First Aiders
• Opportunity to join our healthcare cash plan
• Long service awards
• A £15 donation to our charity partner upon completing induction
• Enhanced maternity, paternity, adoption, and shared parental leave benefits

The What...

As an Assistant Manager, you will undergo a comprehensive induction to prepare you for success and ensure you are fully trained across all areas of the busy centre, including lanes, bar and diner, and amusements.

In our fast-paced environment, you will play a key role in delivering the Hollywood Bowl experience by supporting efficient centre operations, fostering fun and positivity within the team, and enhancing the customer journey.

Your responsibilities include coaching and mentoring the team, managing front-of-house operations, and supporting the General Manager in achieving centre goals and financial targets.

You will ensure the centre maintains the highest standards of service and safety to create a fun and secure environment for customers.

To be successful, you will have:

• Management experience, preferably in leisure, hospitality, or retail
• A passion for customer service
• Proven ability to inspire and develop large teams
• Willingness to work nights and weekends
• A drive for success

The Who...

Hollywood Bowl Group is passionate about bringing families and friends together for affordable fun and healthy competition.

Since our listing on the stock market in 2016, we have grown into Hollywood Bowl Group, with locations across the UK and Canada under the Hollywood Bowl, Putt & Play, and Splitsville brands. We are industry leaders in experiential family entertainment, continually expanding with an average of three new sites annually.

We value diversity and inclusion, striving to create a workplace that promotes equal opportunities. We believe that a diverse and inclusive environment makes us more relevant, competitive, and resilient.