Assistant Manager Nights - Front Office

Hyatt Corporation; London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading hotel chain is seeking an Assistant Manager Nights for their Front Office in London. This role includes supervising night operations, ensuring quality customer service, and providing training to staff. Ideal candidates should have excellent leadership skills and previous experience in hospitality. Join a team that promotes individuality and career development in a vibrant environment.

Benefits

12 complimentary nights at Hyatt Hotels

Discounted hotel stays for staff

Free meals on duty

50% discount on food and beverages

Complimentary business attire laundering

Employee Assistance Programme

Qualifications

• Experience in a customer service role, preferably in hospitality.
• Ability to supervise and train staff members.
• Strong cash handling skills.

Responsibilities

• Supervise front office functions during the night shift.
• Ensure all operations meet company standards.
• Train and support Front Office staff.

Skills

Customer service

Leadership

Cash handling

Communication

Job description

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Assistant Manager Nights - Front Office, London

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Client:

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

297b22507996

Job Views:

7

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Assistant Manager Nights - Front Office

Andaz Andaz Liverpool Street GB - ENG - LondonGuest Service OperationsEntry Level ManagerFull-timeReq ID: LON006701Local

Summary

Assistant Manager – Nights (Front Office)

At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.

Just some of the benefits you will enjoy as a Assistant Manager - Nightsat Andaz London Liverpool Street, a concept by Hyatt Hotels

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free meals on duty
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Business attire laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

What you will do as a Assistant Manager - Nights

• Responsible for the preparation and disposition of all Night Audit work.
• Responsible for all Front Office functions during the overnight shift.
• The role includes supervising and training Hosts and Door Hosts.
• Perform all tasks of the Front Office as needed to facilitate service.
• Ensure all operations and cash handling are done per policies and procedures.
• Ensure that the department is appropriately staffed according to activity levels.
• Ensures that all Front Office staff are aware of all new promotions and changes.
• Ensure that check in / check out standards are adhered to.

About Andaz London Liverpool Street

Joining Andaz London Liverpool Street is choosing a5-star lifestyle hotel located in the heart of vibrant East London. With five different Food & Beverage concepts ranging from Brasserie, Café Bar, Wine Lounge, Gastropub to Japanese cuisine, guests have a wide range of dining options to suit their every need.

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you.We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next steps:Apply today for thisAssistant Manager - Nightsrole and start your journey with Andaz London Liverpool Street!