Assistant Manager - New Opening

TN United Kingdom; Alton; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a vibrant and successful restaurant group as an Assistant Manager! This role offers the chance to lead a dedicated team, ensuring exceptional customer experiences while managing daily operations. With a focus on sales and team retention, you’ll create a welcoming environment for the community. Enjoy a range of benefits including overtime pay, generous staff discounts, and opportunities for personal development. If you’re passionate about hospitality and ready to make a difference, this is the perfect opportunity for you!

Benefits

Overtime pay for extra hours

Staff food on every shift

50% staff discount outside working hours

28 days holiday (pro-rata)

Enhanced maternity and paternity pay

Staff parties

Competitions and incentives

Company pension scheme

Long service awards

Tips shared equally based on hours worked

Qualifications

• Experience as an Assistant Manager, Deputy Manager, or Supervisor in hospitality.
• Knowledge of sales, HR, and KPI management.

Responsibilities

• Support day-to-day operations of the Lounge and manage team engagement.
• Drive sales and maintain high standards of customer service.

Skills

Customer Service

Team Management

Sales Management

Attention to Detail

Communication Skills

Job description

This is an exciting opportunity to join our new opening and become part of one of the most successful restaurant groups in the UK.

Role Overview

Lounges are special places, made so by the brilliant people who run them. As Assistant Manager, you'll support the General Manager in maintaining excellence across the team, delivering 14 great shifts to ensure every customer leaves happy. Your responsibilities include supporting the day-to-day operations of the Lounge, from managing rotas and team engagement to handling customer feedback. Your approach will be unique, and you'll do it your way.

Key Responsibilities

• Driving sales and team retention
• Training and customer service
• Maintaining high standards and attention to detail
• Creating a welcoming environment for the local community

Benefits

• Overtime pay for hours over contracted hours
• Staff food on every shift
• 50% staff discount outside working hours from day one
• 28 days holiday (including Bank Holidays), pro-rata
• Enhanced maternity and paternity pay after 2 years
• Staff parties like Loungefest
• Competitions and incentives, including trips
• Company pension scheme
• Long service awards
• Pay management with Wagestream
• Support via the Licenced Trade Charity
• Opportunities for personal development and career growth
• Tips shared equally based on hours worked
• Christmas and Boxing Day off

Candidate Profile

• Likely an existing Assistant Manager, Deputy Manager, or Supervisor in hospitality
• Experience in bar environments with food and drink service
• Passionate about hospitality and people management
• Driven and resilient
• Strong attention to detail and reporting skills
• Excellent communication and rapport-building abilities
• Self-motivated, able to work independently under pressure
• Knowledge of sales, HR, and KPI management

Follow us on LinkedIn or @life.at.loungers on TikTok and Instagram to learn more about us.