Assistant Manager - Nail Salon

? BLOSSOM LONDON / ??♀️ VICTORIA REIGN LTD.; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A busy salon in London is looking for an Assistant Manager to oversee daily operations and ensure high service standards. The role involves team leadership, managing client experiences, and performing administrative duties. This position is ideal for someone with strong leadership skills and experience in a beauty environment.

Qualifications

• Experience in a beauty or salon environment is required.
• Strong leadership and team-focused mindset.
• Able to handle pressure and multitask.

Responsibilities

• Supervise and support nail techs and hairstylists.
• Ensure cleanliness and safety standards in the salon.
• Monitor service quality and client satisfaction.

Skills

Leadership

Communication

Conflict Resolution

Multitasking

Job description

????. As the Assistant Manager, you will act as the owner’s right hand, ensuring the smooth daily operation of the salon, supporting the team, maintaining service standards, and handling responsibilities in the owner’s absence. This role requires someone trustworthy, proactive, and aligned with the salon’s family-like culture and high standards of professionalism.. . . Key Responsibilities. . . Team Leadership & Operations. Supervise and support nail techs, hairstylists, and front desk (if applicable). Manage staff scheduling, breaks, and attendance. Train new team members and guide ongoing staff development. Handle conflict resolution calmly and fairly. Step in to assist with services or customer interactions when needed. . . Salon Standards & Environment. Ensure all stations, tools, and common areas meet hygiene and safety standards. Conduct regular walkthroughs to keep the salon clean, organized, and aligned with the brand aesthetic. Support the setup and closure of the salon each day. . . Client Experience. Greet clients warmly and professionally. Handle client concerns or service issues with a customer-first mindset. Monitor service quality and overall client satisfaction. . . Inventory & Supplies. Monitor product levels (nail, hair, cleaning, etc.). Place supply orders in coordination with the owner. Track usage to minimize waste and ensure stock rotation. . . Administrative Duties. Help track daily sales, appointments, and team performance. Provide feedback and reports to the owner. Enforce salon policies and procedures consistently. Collaborate with the owner on promotions, social media input, or events. . . Required Qualities:. Strong leadership with a team-focused mindset. Professional, reliable, and discreet. Exceptional communication and conflict-resolution skills. Able to handle pressure and multitask with grace. Experience in a beauty or salon environment.. Qualified to perform treatments to the standard of the salon.. . ????️. Reports To : Danielle, Salon Owner. . . Supervises : Nail Techs, Hair Stylists, Front Desk

Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: Monday - Sunday
Salary: from £15 hourly

About BLOSSOM LONDON / ️ VICTORIA REIGN LTD.:

Busy Salon located - NW9 9HJ. Full Time and part time vacancies available.. Competitive salary with plenty of benefits.