Assistant Manager – Nail & Hair Salon

? BLOSSOM LONDON / ??♀️ VICTORIA REIGN LTD.; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A busy salon in London is looking for an Assistant Manager to ensure smooth operations, support staff, and provide exceptional client experiences. This full-time position requires strong leadership skills, confidence in a salon environment, and a passion for maintaining high standards of service. Enjoy a competitive salary and benefits in a supportive, family-oriented atmosphere.

Benefits

Competitive salary

Plenty of benefits

Qualifications

• Experience in a beauty or salon environment is preferred.
• Exceptional communication skills and customer service focus.
• Strong leadership with a team-oriented mindset.

Responsibilities

• Supervise and support nail techs and hairstylists.
• Ensure salon hygiene and service standards.
• Handle client concerns with a customer-first mindset.

Skills

Leadership

Communication

Conflict Resolution

Multitasking

Job description

???? . As the Assistant Manager, you will act as the owner’s right hand, ensuring the smooth daily operation of the salon, supporting the team, maintaining service standards, and handling responsibilities in the owner’s absence. This role requires someone trustworthy, proactive, and aligned with the salon’s family-like culture and high standards of professionalism.. . . Key Responsibilities. . . Team Leadership & Operations. Supervise and support nail techs, hairstylists, and front desk (if applicable). Manage staff scheduling, breaks, and attendance. Train new team members and guide ongoing staff development. Handle conflict resolution calmly and fairly. Step in to assist with services or customer interactions when needed. . . Salon Standards & Environment. Ensure all stations, tools, and common areas meet hygiene and safety standards. Conduct regular walkthroughs to keep the salon clean, organized, and aligned with the brand aesthetic. Support the setup and closure of the salon each day. . . Client Experience. Greet clients warmly and professionally. Handle client concerns or service issues with a customer-first mindset. Monitor service quality and overall client satisfaction. . . Inventory & Supplies. Monitor product levels (nail, hair, cleaning, etc.). Place supply orders in coordination with the owner. Track usage to minimize waste and ensure stock rotation. . . Administrative Duties. Help track daily sales, appointments, and team performance. Provide feedback and reports to the owner. Enforce salon policies and procedures consistently. Collaborate with the owner on promotions, social media input, or events. . . Required Qualities:. Strong leadership with a team-focused mindset. Professional, reliable, and discreet. Exceptional communication and conflict-resolution skills. Able to handle pressure and multitask with grace. *Experience in a beauty or salon environment is preferred*. . ????️. Reports To : Danielle, Salon Owner. . . Supervises : Nail Techs, Hair Stylists, Front Desk

Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: Monday - Sunday
Salary: from £15 hourly

About BLOSSOM LONDON / ️ VICTORIA REIGN LTD.:

Busy Salon located - NW9 9HJ. Full Time and part time vacancies available.. Competitive salary with plenty of benefits.