Assistant Manager - live out

Robinsons Brewery; Kendal; Hybrid; GBP 24,000 - 31,000; Full time

Benefits offered by this job

Tips

Food discount 25%

50% off food on shifts

28 days annual leave

Pension (NEST)

Wellbeing support

Training and apprenticeships

Job summary

Robinsons Brewery in Kendal is seeking an Assistant Manager to lead from the front and deliver outstanding guest experiences while supporting day-to-day pub operations.

You’ll coach your team, drive sales through upselling, manage labour and stock, and maintain high operational standards in a fast-paced environment.

Qualifications

• Hands-on leadership in a hospitality setting.
• Energetic and confident with a passion for hospitality.
• Motivate and develop a team to perform at their best.

Responsibilities

• Deliver great guest experiences that drive positive feedback and repeat visits.
• Lead, coach, and develop your team to improve engagement and performance.
• Drive sales and revenue through upselling and product knowledge.
• Manage labour to balance service quality with costs.
• Run smooth shifts with focus on speed, quality, and consistency.
• Maintain operational standards including food safety, stock control, and GP margins.

Skills

Team leadership

Guest experience

Upselling

Labour management

Job description

Assistant Manager

At Robinsons, we run great pubs and create great experiences. From perfectly poured pints to memorable meals and warm welcomes, everything we do is about bringing people together.

We’re looking for a passionate Assistant Manager to help lead our team, deliver exceptional guest experiences, and support the day-to-day running of one of our fantastic pubs.

If you’re ready to take the next step in your hospitality career and thrive in a fast-paced, people-focused environment, we’d love to hear from you.

About the role

As Assistant Manager, you’ll be at the heart of the pub, leading from the front to deliver outstanding guest experiences and ensuring every shift runs smoothly. You’ll set the standard on service, support your team to perform at their best, and create an environment where guests feel welcomed and want to return.

Alongside this, you’ll play a key role in driving the business forward, supporting sales, managing labour and stock effectively while maintaining high operational standards. With the confidence to take ownership in the GM’s absence, you’ll balance people, performance, and results in a fast-paced, rewarding environment.

What you’ll be responsible for

• Delivering great guest experiences that drive strong feedback scores, repeat visits, and positive reviews
• Leading, coaching, and developing your team to improve engagement, retention, and overall performance
• Driving sales and revenue through upselling, product knowledge, and delivering against weekly targets
• Managing labour effectively to balance great service with achieving labour cost targets
• Running smooth, high-performing shifts with a focus on speed, quality, and consistency
• Maintaining operational standards including food safety, compliance, stock control, and protecting GP margins
• Taking ownership in the absence of the GM, making confident decisions to support both the team and business performance

What’ll you enjoy in return

• Competitive salary plus tips.?
• 25% discount on food, drink and accommodation across Robinsons managed pubs, inns and guest rooms.?
• 50% off food during shifts.?
• Team rewards with discounts at over 800 retailers.?
• 28 days paid annual leave.?
• NEST pension scheme.?
• Ongoing training and career development opportunities.?
• Fully funded apprenticeships available.?
• Wellbeing and mental health support.?
• Healthcare cash plan for dental, optical and everyday healthcare costs.?
• Stability and opportunities within a family-run business that’s been thriving for over 185 years.?
• Uniform provided.?

Join the Robinsons family

This is a hands-on leadership role for someone who brings energy, confidence and a passion for hospitality, and who knows how to motivate a team to be their very best.