Assistant Manager - Lewisham (Full-time)

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a proactive Assistant Manager to lead retail operations in a vibrant store environment. This role involves coaching a high-performing team, ensuring exceptional customer service, and driving sales success. With a competitive salary and a monthly bonus structure based on performance, you will be part of a passionate team dedicated to delivering a unique shopping experience. Join a company recognized as one of the best places to work in the UK, where your contributions will be valued and rewarded.

Benefits

Monthly bonus of 10%

Jewellery uniform allowance

Employee discounts

Health and wellbeing support

Parties and incentives throughout the year

Qualifications

• Proven experience in retail management and leading teams.
• Strong focus on customer service and sales growth.

Responsibilities

• Support and motivate the in-store team to achieve targets.
• Manage store operations in the absence of the store manager.

Skills

Customer Service Excellence

Sales and Profitability Growth

Strong Communication Skills

Coaching Skills

Flexibility

Job description

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Assistant Manager - Lewisham (Full-time), London

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Client:

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

5d33a22531f6

Job Views:

13

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits!

We are currently seeking an organised, pro-active and results-driven assistant store manager to join our team. If you thrive on leading retail operations, inspiring a high-performing team to beat targets, and providing world-class service, we'd love to hear from you!

In the UK, we are proud to have been recognized in the Sunday Times ‘Best Places to Work’, one of only 11 in the ‘very large’ employers category.

The role

The assistant store manager is our brand ambassador, responsible for the daily operations of the store. Reporting to the store manager, you will support them in ensuring the store's commercial success and manage operational aspects of a high-performing store.

About Pandora

The largest jewellery company in the world, we craft and sell jewelry that celebrates people's loves daily. With nearly 7,000 points of sale worldwide and a strong online presence, we are committed to sustainability across sourcing, materials, and marketing.

Our people

Our global team of over 33,000 passionate individuals drives Pandora’s success. We foster an energizing, ambitious culture where authenticity and excellence are valued. We invest in our talent and seek individuals aligned with our values to help us grow.

What to expect from the role

• Support, coach, and motivate the in-store team to achieve targets, exemplifying exceptional customer service
• Focus on retail operations including stock control, store procedures, team organization, security, rotas, and sales tracking
• Manage store operations in the absence of the store manager
• Maintain a strong retail floor presence, influencing sales and team dynamics
• Undergo comprehensive training on Pandora’s products to become a product expert and develop the team’s potential

The successful candidate

We seek a capable leader and passionate team player who can deliver an exceptional Pandora experience. Experience with leading brands or consumer retail is preferred. We value candidates who embody our core values of dreaming, daring, caring, and delivering.

Ideal candidates will have:

• Proven sales and profitability growth in retail
• A passion for customer service excellence
• Strong communication and coaching skills
• Flexibility to adapt to changing needs
• A positive attitude and enthusiasm for Pandora
• Well-presented appearance and a passion for retail products

Why work with us?

Our people are key to our success. We offer a competitive rewards package, including:

• Competitive salary
• Monthly bonus of 10% (potentially 20% for stretch targets)
• Jewellery uniform allowance
• Access to discounts via our benefits platform
• Support for health, wellbeing, and legal needs through ‘Retail Trust’
• Parties, incentives, and gifts throughout the year