Assistant Manager - Leisure Bowling Centre - Watford

Flow Recruitment; Watford; On-site; GBP 26,000 - 32,000; Full time

Job summary

Flow Recruitment is seeking a motivated Assistant Manager in Watford to lead a dynamic team and ensure exceptional customer experiences. You will oversee daily operations, support staff development, and contribute to the financial success of the centre, while enjoying generous benefits including bonuses and discounts.

Benefits

Bonus scheme

40-hour contract plus additional pay for extra shifts

50% off food during shifts

28 days holiday

Ongoing training and development

Free bowling / golf vouchers

30% discount off food and drink

Employee Assistance Programme

Flexible working

Qualifications

• Minimum of 12 months management experience in a customer-facing environment.
• Passionate about customer service and developing large teams.

Responsibilities

• Ensure high standards of service in the customer experience.
• Coach and mentor the team on shift.
• Support General Manager with operational duties.

Skills

Customer Service

Team Leadership

Coaching

Time Management

Job description

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Client:

Flow Recruitment

Location:

Watford, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

c3392109c453

Job Views:

3

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Are you a highly motivated and ambitious manager?

Are you looking for an employer that will invest in you and develop your career further?

Are you looking for a business that is financially stable and has very exciting growth plans?

If so, then look no further!

As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry.

The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre.

Within our client's fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.

To be successful you should have:

a minimum of twelve months management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry

be passionate about customer service

evidence of inspiring and developing large teams

be willing to work nights and weekends

have ambition for success

Join our client as an Assistant Manager, in return you'll get:

an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme

40-hour contract, plus additional pay for any extra shifts you work

the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target paid half yearly

50% off food when you are working

28 days holiday

earn additional days holiday with length of service, up to five days

ongoing training and development, with the opportunity to fast track your career

free bowling / golf game vouchers every month

30% discount off food and drink for you and up to five friends

access to our client's Employee Assistance Programme (EAP) for you and your family

well-being training to support you in the workplace

opportunity to join the healthcare cash plan

financial long service awards

a £15 donation to Barnardos when you complete your induction

enhanced maternity, paternity, adoption, and shared parental leave benefits

flexible working, allowing you to have the perfect work-life blend