Assistant Manager - Leeds

The Foschini Group / TFG London; Leeds; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join Phase Eight as an Assistant Manager in Leeds, where you'll lead customer engagement and promote team success in a dynamic retail environment. Enjoy benefits like a generous clothing allowance and a substantial staff discount while playing a key role in enhancing the customer experience in store.

Benefits

Free clothing allowance

70% staff discount

Up to 34 days holiday entitlement

Financial and Wellbeing support

Enhanced Maternity package

Virtual GP service - 24/7

Qualifications

• Motivated to coach high-performing non-management teams.
• A natural role model with authority on staff engagement.

Responsibilities

• Lead customer service delivery and team efficiency.
• Assume managerial duties in the Store Manager's absence.
• Maximize branch performance with a commercial approach.

Skills

Customer-centric

Leadership

Team Collaboration

Job description

At Phase Eight, we’re more than just a fashion destination – we’re here to empower confidence through every outfit, and we're looking for an Assistant Manager to join us in Leeds.

As an Assistant Manager, you will play a collaborative role in promoting a 5-star customer experience and drive commercial excellence to impact KPIs and overall sales figures.

What you'll do:

• Lead by example and ensure the delivery of outstanding customer service.
• Assume all managerial duties in the absence of the Store Manager, striving to positively impact through efficient teamwork and leadership.
• Maintain a commercial approach to role and operations, working closely with the Store Manager to maximize branch performance.
• Assist the Store Manager in delivering the Hobbs vision and recognizing key areas of strength within the team/store to anticipate future opportunities to keep our customers engaged.

Who you'll be:

• Customer-centric and thrive in a fast-paced environment.
• Motivated to coach and upskill high-performing non-management teams.
• A natural role model with a passion and authority; you are both a ‘people’ and a ‘commercial’ person.
• Enthusiastic on the shop floor, interacting with customers while sharing your knowledge and expertise confidently.

What's in it for you?

We will provide the tools, support, and time to develop your career in the direction you desire. Our benefits include:

• Free clothing allowance
• 70% staff discount
• Up to 34 days holiday entitlement
• Financial and Wellbeing support
• Enhanced Maternity package
• Virtual GP service - 24/7
• And much more!

We are actively recruiting now, so don’t wait—hit the apply button and let’s discuss your future!

About You

Not Specified

About Us

Founded in 1979, Phase Eight is a design-led womenswear brand that has grown from strength to strength. We are dedicated to dressing women of all ages, for all occasions, in fashionable and versatile clothing. We focus on flattering silhouettes created in quality fabrics, emphasizing modern florals and contemporary details.

TFG London Inclusion and Diversity statement of commitment:

We are committed to creating an inclusive culture that welcomes, develops, and celebrates diversity of backgrounds, experiences, and perspectives. We foster an environment where difference is respected, encouraged, and celebrated, allowing everyone to bring their authentic selves to work, where their contributions are valued and their perspectives appreciated.