Assistant Manager: Lead Team & Grow toward GM

Woolpack; Greater London; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Career progression to GM

Fully funded apprenticeships & courses

Staff discounts – 20% food, 30% rooms

Share Save Scheme

Free meals

28 days holiday

Company pension

Job summary

Woolpack on Bermondsey Street, near London Bridge, seeks an Assistant Manager to lead our pub team with a focus on exceptional customer service and operational excellence. You will drive daily operations, supervise staff, and deliver a warm, engaging guest experience in a busy, food-focused environment.

You will train colleagues, foster teamwork, and contribute to the pub’s ongoing success and your own career development within our hospitality group.

Qualifications

• Motivated and experienced Assistant Manager with a passion for customer service.
• Strong team leadership and people management abilities.
• Experience in hospitality settings and pub operations.

Responsibilities

• Lead the pub team to deliver high standard guest experiences.
• Train and develop staff to ensure consistent, friendly service.
• Drive daily operations and contribute to sales and guest satisfaction.
• Support career development and progression toward general management.

Skills

Customer service excellence

Team leadership

Hospitality industry experience

Job description

Woolpack on Bermondsey Street, near London Bridge, seeks an Assistant Manager to lead our pub team with a focus on exceptional customer service and operational excellence. You will drive daily operations, supervise staff, and deliver a warm, engaging guest experience in a busy, food-focused environment.

You will train colleagues, foster teamwork, and contribute to the pub’s ongoing success and your own career development within our hospitality group.