Assistant Manager — Lead Guest Experience & Team Growth

Big Table Group; Cardiff; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

45-hour contract

Quarterly bonus

Tronc opportunity

50% off food & drink

25% off for friends & family

Fully funded Level 4 Hospitality Mgt.

Employee Assistant Program (EAP)

Early access to wages

Discounts on gym, theme parks, and更多

Job summary

Frankie & Benny’s in the United Kingdom is seeking an Assistant Manager to lead guest experiences with warmth and energy in a fast-paced hospitality setting.

You’ll drive performance, inspire your team, ensure safety and compliance, and think commercially to support the wider business. The role includes a 45-hour contract, quarterly bonus, and opportunities like fully funded Level 4 apprenticeships in Hospitality Management.

Responsibilities

• Deliver unforgettable guest experiences—Make every visit full of warmth, energy, and delicious food.
• Drive performance—Help smash restaurant and brand goals.
• Inspire & lead your team—Create a fun, motivating environment and support team development.
• Ensure safety & compliance—Keep the restaurant safe, legal, and running like clockwork.
• Think commercially—Make smart decisions that support the wider business.

Job description

Frankie & Benny’s in the United Kingdom is seeking an Assistant Manager to lead guest experiences with warmth and energy in a fast-paced hospitality setting.

You’ll drive performance, inspire your team, ensure safety and compliance, and think commercially to support the wider business. The role includes a 45-hour contract, quarterly bonus, and opportunities like fully funded Level 4 apprenticeships in Hospitality Management.