Assistant Manager: Lead Coffee Team & Excellent Service

Caffe Nero; Hempstalls; Presencial; GBP 18.000 - 19.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Unlimited drinks on shift

Shop discounts on food and drinks

Refer a Friend up to £750

Nero 90 incentive bonus

Benefits platform with discounts

Descripción de la vacante

Caffè Nero in Hempstalls, United Kingdom, is seeking an Assistant Manager to support the Store Manager, coach the team, and drive service standards. You’ll help create a welcoming environment with a personalised experience for each customer.

You’ll lead by example on shift, ensure safety and cleanliness, and strive for excellence in every task. Training is provided, with clear opportunities to develop professionally within the brand.

Formación

• Have experience as a Supervisor or Assistant Manager in a busy, customer facing environment.
• Be people focused - really caring about the welfare and development of your team.
• Love the challenge of meeting business targets.
• Be passionate about the Caffè Nero brand!

Responsabilidades

• Support the Store Manager with training, coaching and managing their team to drive standards and performance.
• Lead by example and provide great service, both in store and through deliveries to ensure personalised experiences.
• Keep customer and back-of-house areas safe, clean, and ready for service; maintain high standards of cleanliness.
• Take pride in what you do and always strive for excellence!

Conocimientos

People management

Customer service

Target driven

Brand passion

Descripción del empleo

Caffè Nero in Hempstalls, United Kingdom, is seeking an Assistant Manager to support the Store Manager, coach the team, and drive service standards. You’ll help create a welcoming environment with a personalised experience for each customer.

You’ll lead by example on shift, ensure safety and cleanliness, and strive for excellence in every task. Training is provided, with clear opportunities to develop professionally within the brand.