Assistant Manager: Lead, Coach & Elevate Guest Experience

Boom Battle Bar; Cambridge; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

£32,000 – £35,000 salary

28 days paid holiday

Workplace pension

Life Assurance policy

Annual Escape Hunt adventure

Discounts on food & drink

Personal development plan

Karma Day - paid day off

Wagestream access

Employee Assistance Programme

Job summary

Boom Battle Bar in Cambridge is seeking an energetic Assistant Manager to lead the team, coach peers and ensure outstanding guest experiences. You will be hands-on, visible on shifts and set the example for service, standards and safety.

You will work with the management team to drive venue performance, develop your colleagues and showcase strong leadership for career growth within the company.

Qualifications

• Proven leadership experience in a fast-paced hospitality setting.
• Experience coaching and developing teams.
• Strong eye for detail and maintaining high standards.
• Knowledge of compliance and safety regulations.

Responsibilities

• Lead and develop the team to deliver exceptional guest experiences.
• Maintain brand standards and energy on shift.
• Support management to drive venue performance.
• Prioritize guest safety and regulatory compliance.

Skills

Leadership

Coaching

Guest service

Compliance

Job description

Boom Battle Bar in Cambridge is seeking an energetic Assistant Manager to lead the team, coach peers and ensure outstanding guest experiences. You will be hands-on, visible on shifts and set the example for service, standards and safety.

You will work with the management team to drive venue performance, develop your colleagues and showcase strong leadership for career growth within the company.