Full Time Supervisor, Kurt Geiger, Trafford

Kurt Geiger; Trafford; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Generous commission structure

Gorgeous shoes each season

Amazing employee discounts

Job summary

Kurt Geiger is seeking a proactive retail ambassador who excels in customer service and fashion awareness. You will welcome customers, guide them to products, manage stock and promotions, and support the team to hit sales targets.

In this role you will represent the brand, assist in training, uphold uniform standards, and participate in regular brand training to stay ahead of fashion trends.

Qualifications

• Strong communication skills and excellent customer service.
• Previous experience in retail.
• Interest and awareness of key fashion trends.
• Self-motivated and driven by targets.
• Confident working in a team.

Responsibilities

• Consistently deliver exceptional customer service.
• Responsible for opening/closing till and security in absence of senior management.
• Welcome customers and guide to products to achieve a positive shopping experience.
• Manage stock, stockroom, and maintain store standards.
• Support management with sales targets and promotional activities.
• Provide details of Kurt Geiger loyalty programs and encourage participation.
• Assist in training team members in the absence of senior management.
• Be a role model for brand standards and uniform policy.
• Regularly participate in training to act as a brand ambassador.

Skills

Strong communicator

Customer service

Retail experience

Fashion trend awareness

Target-driven

Teamwork

Job description

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

WE NEED YOU TO:

• Consistently deliver exceptional customer service
• Responsible for holding keys for the store and ensuring the security of the store at opening and closing in the absence of the senior management team
• Responsible for opening and closing of the till system
• Welcome customers warmly, guide them to products and understand their needs to ensure a positive shopping experience, setting the standards for the wider team
• Efficiently manage stock by pair checking, organising the stockroom, and maintaining consistent standards to ensure smooth operations
• Ensure the shop floor is kept tidy and replenished and that store standards are maintained
• Support your management team by working towards individual and team sales targets
• Provide details of Kurt Geiger loyalty programs, highlighting the benefits and encouraging participation to enhance their shopping experience
• Support with training and development of team members in the absence of the senior management team
• Assist in the preparation and planning of promotional activitiesBe a role model for our brand and adhere to uniform standards (all black, unbranded and reflective of the brand)
• Regularly participate in training activities to become a confident brand ambassador
• Support the management team during absences with weekly trade report and conference calls
• Hold daily team briefs and set targets in the absence of the manager

Requirements

• Strong communicator
• Understanding of excellent customer service
• Previous experience in retail
• Interest and awareness of key fashion trends
• Self-motivated and driven by targets
• Confident working in a team

Benefits

• Competitive basic salary
• Generous commission structure
• Gorgeous shoes each season
• Amazing employee discounts

Our Stores

The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world's most famous department stores.