Assistant Manager. Job in Manchester Education & Training Jobs

Five Guys; Manchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading burger restaurant as an Assistant Manager in Manchester. This role emphasizes hands-on leadership, excellent customer service, and maintaining high-quality product delivery. You'll manage shifts, support team growth, and drive store performance while enjoying numerous perks and career growth opportunities.

Benefits

Bonus scheme up to 15% of annual salary

Secret Shopper bonus up to £2,000

33 days paid holiday

Free burgers, fries, and shakes on shift

Life assurance

Career development opportunities

Qualifications

• Hands-on leadership skills.
• Excellent customer service skills.

Responsibilities

• Managing Shift Managers and Crew.
• Ensuring customer satisfaction and handling complaints.
• Owning your P&L: driving sales and controlling costs.

Skills

Leadership

Customer Service

Job description

Assistant Manager Burgers & Fries at Five Guys

About Us

We're a burger restaurant with a simple formula: burgers and fries cooked to perfection, with no frozen ingredients. Since 1986, we've maintained our family business values, emphasizing integrity, enthusiasm, competitiveness, and a can-do attitude.

Rewards & Perks

• Bonus scheme up to 15% of annual salary
• Secret Shopper bonus up to £2,000
• High Performer Awards and Bonuses
• Long service rewards: £500 at 5 years, £1,000 at 10 years
• 33 days paid holiday, paid breaks
• Free burgers, fries, and shakes on shift
• Life assurance
• Access to Wagestream for financial wellbeing

Additional Benefits

• Team outings and social events
• Invitation to annual Assistant Manager conference
• Team competitions like Fry Cup and Olympics
• Employee discount through Five Guys Perks
• Wellbeing support and Employee Assistance Program (EAP)
• Career development opportunities
• Enhanced maternity & paternity leave
• Pension scheme

Ideal Candidate

• Passionate about perfect burgers and fries
• Aligns with our values: Competitive, Enthusiastic, Family, Get It Done, Integrity
• Hands-on leadership skills
• Excellent customer service skills

Key Responsibilities

• Managing Shift Managers and Crew
• Supporting the delivery of high-quality products
• Creating a positive work environment
• Ensuring customer satisfaction and handling complaints
• Leading by example on the floor and on the line
• Supporting the General Manager and achieving store goals
• Owning your P&L: driving sales and controlling costs
• Managing daily operations and planning for the future
• Leading with our core values
• Developing team talent pipeline

Career Growth

• Support for ambitious individuals to grow within the company
• Potential progression to Deputy or General Manager roles
• Future opportunities as Area Trainer, District Manager, or in Support Office
• Five Guys offers a pathway from job to career