Assistant Manager. Job in Grays Education & Training Jobs

Five Guys; Grays; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a family-oriented and competitive team at a leading burger restaurant, where your passion for customer service and leadership will shine. As an Assistant Manager, you'll play a pivotal role in delivering exceptional burgers and fries while fostering a positive work environment. With opportunities for career growth and a focus on team success, this position offers a rewarding path for those eager to make a difference. Enjoy generous perks, including bonuses, paid holidays, and team outings, all while being part of a company that values integrity and enthusiasm. This is more than just a job; it's a career with endless possibilities.

Benefits

Achievable Bonus Scheme

Secret Shopper Bonus

High Performer Awards

Paid Breaks

Free Meals on Shift

Life Assurance

Financial Wellbeing App

Team Outings

Employee Discounts

Career Development Opportunities

Qualifications

• Hands-on leadership with a focus on customer satisfaction.
• Ability to manage and develop team talent effectively.

Responsibilities

• Manage Shift Managers and Crew to ensure high-quality service.
• Create a positive work environment and uphold company values.
• Drive sales and manage daily operations effectively.

Skills

Customer Service Excellence

Leadership Skills

Team Management

Education

High School Diploma

Job description

Assistant Manager Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we've maintained a 'perfect and serve' philosophy. We are a family-oriented, enthusiastic, competitive team that gets things done, no matter the challenge.

REWARDS

• An achievable bonus scheme worth up to 15% of annual salary
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonuses
• Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries, and shakes while on shift
• Life assurance
• Access to Wagestream, a financial wellbeing app with flexible benefits

OTHER PERKS

• Team outings and social events
• Invitation to the annual Assistant Manager conference
• Team competitions like Fry Cup and Olympics
• Employee discount through Five Guys Perks
• Wellbeing support and employee assistance program (EAP)
• Opportunities for career development
• Enhanced Maternity & Paternity Leave
• Pension scheme

WHAT YOU'LL BE ENTHUSIASTIC ABOUT

• Our burgers and fries
• Our core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• People - experienced, hands-on leadership skills
• Customer service excellence

YOUR RESPONSIBILITIES

• Managing Shift Managers and Crew
• Supporting the delivery of high-quality burgers and fries
• Creating a positive work environment where team members enjoy their work
• Ensuring customer satisfaction and handling complaints effectively
• Leading by example, working on the line and floor with customers
• Supporting the General Manager and achieving store goals
• Owning your P&L, driving sales, and controlling costs
• Managing daily operations and planning for the future
• Upholding our values in all actions
• Developing team talent and succession planning

CAREER WITH FIVE GUYS

• If ambitious, we provide support and tools for growth
• Potential next steps include Deputy General Manager, General Manager, Area Trainer, District Manager, or roles in Support Office
• Five Guys offers more than a job — it’s a career!