Assistant Manager. Job in Ellesmere Port Education & Training Jobs

Five Guys; Ellesmere Port; On-site; GBP 25,000 - 35,000; Full time

Job summary

Five Guys is seeking an Assistant Manager to lead a competitive and enthusiastic team in delivering perfect burgers and fries. This role involves managing staff, ensuring customer satisfaction, and driving store performance while upholding the company's core values. With numerous rewards and development opportunities, this position offers a pathway to career growth within the company.

Benefits

Achievable bonus scheme

Paid breaks

Free burgers, fries, and shakes

Life assurance

Employee discount

Development opportunities

Enhanced Maternity & Paternity Leave

Pension scheme

Qualifications

• Enthusiastic about burgers and fries.
• Experience in people management.
• Ability to resolve customer complaints promptly.

Responsibilities

• Managing Shift Managers and Crew.
• Ensuring customer satisfaction and resolving complaints.
• Driving sales and controlling costs.

Skills

People management

Customer service excellence

Hands-on leadership

Job description

Assistant Manager Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we've maintained our 'perfect and serve' philosophy. We are a family-oriented, enthusiastic, competitive team that gets things done, regardless of the challenge.

REWARDS

• An achievable bonus scheme worth up to 15% of annual salary
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonuses
• Long service Love2Shop voucher rewards: £500 at 5 years, £1,000 at 10 years
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries, and shakes while on shift
• Life assurance
• Access to Wagestream, a financial wellbeing app with flexible benefits

OTHER AWESOME PERKS

• Days out and social events
• Invitation to the annual Assistant Manager conference
• Team competitions like Fry Cup and Olympics
• Employee discount through Five Guys Perks
• Wellbeing support and employee assistance programme (EAP)
• Development opportunities for career growth
• Enhanced Maternity & Paternity Leave
• Pension scheme

YOU'LL BE ENTHUSIASTIC ABOUT

• Perfect Burgers and Fries
• Our core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• People management with hands-on leadership skills
• Customer service excellence

WHAT YOU'LL BE DOING

• Managing Shift Managers and Crew
• Supporting the delivery of perfect burgers and fries
• Creating an enjoyable work environment where the team is motivated and has fun
• Ensuring customer satisfaction and promptly resolving complaints
• Leading by example, working alongside the team on the line and with customers
• Supporting the General Manager and achieving store results
• Owning your P&L: driving sales and controlling costs
• Managing daily operations and planning for the future
• Upholding our values in all actions
• Developing team talent for succession planning

INCREDIBLE CAREERS WITH FIVE GUYS

• If you are ambitious, we provide support and tools to develop your career
• Potential next steps include Deputy General Manager, General Manager, Area Trainer, District Manager, or roles in Support Office
• Five Guys offers more than a job — it’s a career!