Assistant Manager - Jewellery

C2 Recruitment.; London; On-site; GBP 30,000 - 36,000; Full time

Job summary

A luxury retail brand in Notting Hill is seeking an Assistant Manager to support store operations and deliver exceptional customer service. Join a family-owned business that values your ideas and offers a calm retail environment without Sunday work. Ideal candidates will have experience in a high-end retail environment and a passion for design.

Benefits

Competitive salary up to £36,000

No Sunday working

Close-knit creative team

Qualifications

• Experience in a one-to-one customer service retail environment.
• A passion for design and lifestyle.
• Proactive and polished approach.

Responsibilities

• Support the day-to-day running of the store.
• Deliver outstanding customer service.
• Manage and fulfil eCommerce and international orders.

Skills

Customer service

Team leadership

Retail sales

Attention to detail

Job description

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Assistant Manager - Luxury Lifestyle Brand
Notting Hill, London
£30,000 - £36,000 (depending on experience) + Bonus
Full-time | Showroom closed Sundays

Looking for your next step in luxury retail? Join a boutique brand with global reach and real heart.

This is a fantastic opportunity to join a family-owned, design-led luxury brand with an international following and a beautifully curated showroom in the heart of Notting Hill.

The business blends exceptional customer service with a strong digital presence, serving high net worth clients in-store and online. If you're looking to grow your career with a supportive team in a calm, elegant retail environment, this is it.

Why you'll love this role:

• No Sundays - enjoy a better work-life balance
• Join a well-established, family-run company with a global customer base
• Be part of a small, passionate team where your voice and ideas matter
• Work in a beautiful showroom with carefully selected, high-quality products
• A real chance to contribute to both in-store and online growth

Your role:

As Assistant Showroom Manager, you'll support the day-to-day running of the store, lead by example on the shop floor, and deliver outstanding one to one customer service. The role will be varied, rewarding, and central to the brand's continued success. Reporting into the Showroom Manager, you will work together to ensure the showroom delivers the very best in terms of standards and service.

Key responsibilities:

• Deliver exceptional customer service to local and international clients
• Help lead and motivate a small, close-knit retail team
• Manage and fulfil eCommerce and international orders with accuracy and care
• Ensure high visual standards across the store
• Act as a trusted brand ambassador both in-store and online

What we're looking for:

• Experience in a one-to-one customer service retail environment (Assistant Manager, Supervisor or senior sales level)
• A passion for design, lifestyle, and delivering standout service
• A proactive, polished, and hands-on approach
• Someone who thrives in a boutique, team-focused environment

What's in it for you?

• Competitive salary up to £36,000 (depending on experience)
• Beautiful showroom setting in Notting Hill
• A close-knit, creative team
• No Sunday working
• The chance to grow with a respected luxury brand

If you're ready to bring your passion for retail and flair for customer experience to a business that values quality and creativity-apply today.