Assistant Manager – Hospitality Team Leader

ASK Italian Restaurants Limited; Swansea; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

50% off at ASK Italian and Zizzi

Free meals on shift

28 days paid holiday

Pension contributions

Early wage access

Discounts on lifestyle brands

Community volunteering

Job summary

ASK Italian Restaurants Limited is looking for an Assistant Manager to lead front-of-house operations in Swansea and to motivate a team while upholding high service standards. The role focuses on guest experience, staff coaching and smooth shift execution.

We offer a starting salary from £35,311 per annum including benefits, with comprehensive training through our Journey programme, generous discounts, free meals on shift, 28 days paid holiday pro-rata, pension contributions and additional

Qualifications

• Experience leading a team in a hospitality or restaurant setting.
• Strong customer service and guest relations skills.
• Ability to manage busy service periods with composure.
• Committed to training and developing team members.

Responsibilities

• Lead front-of-house operations and service standards.
• Support and coach the team to deliver excellent guest experiences.
• Help drive sales, upsell and ensure smooth shift handovers.
• Ensure compliance with health, safety and cleanliness policies.

Skills

People Management

Hospitality

Customer Service

Team Leadership

Job description

ASK Italian Restaurants Limited is looking for an Assistant Manager to lead front-of-house operations in Swansea and to motivate a team while upholding high service standards. The role focuses on guest experience, staff coaching and smooth shift execution.

We offer a starting salary from £35,311 per annum including benefits, with comprehensive training through our Journey programme, generous discounts, free meals on shift, 28 days paid holiday pro-rata, pension contributions and additional