Assistant Manager – Hospitality & Guest Experience Lead

Cosy Club; Swansea; Remote; GBP 42,000 - 48,000; Full time

Benefits offered by this job

Work-life balance

Two days off/week

50% off food & drinks

Wagestream pay

Meal on shift

Christmas Day off

Enhanced parental leave

Staff parties

Career progression

Job summary

Cosy Club Swansea is seeking an Assistant Manager who will be a role model for Cosy Clubbers, spotting when your attention is required and acting on it to maintain exceptional service.

You can expect a total package around £43,000 per year. Base salary up to £35,000, plus Tronc estimated £6.5k–£9.5k, and a bonus of up to £3k. Overtime is paid at your standard rate for any hours beyond contracted.

Qualifications

• Two days off a week and one weekend off every six weeks.
• 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside.
• Power over your pay with Wagestream.
• A meal on shift... no matter the length.
• Christmas Day off!
• Enhanced maternity/paternity benefit (according to length of service).
• Focus on your development and progression and a clear understanding on how you are able to do this.
• An invitation to the most talked-about staff party in hospitality- Loungefest!

Responsibilities

• Assistant Managers act as role models and monitor guest service to know when to intervene.

Job description

Cosy Club Swansea is seeking an Assistant Manager who will be a role model for Cosy Clubbers, spotting when your attention is required and acting on it to maintain exceptional service.

You can expect a total package around £43,000 per year. Base salary up to £35,000, plus Tronc estimated £6.5k–£9.5k, and a bonus of up to £3k. Overtime is paid at your standard rate for any hours beyond contracted.