Assistant Manager — Guest Experience Leader

World Turned Upside Down; Reading; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Pension

28 days holiday

Brand discounts

Shopping discounts

Employee shares

Employee helpline

Team socials

Job summary

World Turned Upside Down is recruiting an Assistant Manager for the Stonehouse Pizza & Carvery operation. You will support the General Manager, lead a team, mentor staff and drive guest satisfaction with high standards of service.

You will be part of Mitchells & Butlers, enjoying pension, generous holiday, shopping discounts, free shares, helpline support and social events, with opportunities for progression across the brand family.

Qualifications

• Minimum management experience in hospitality.
• Strong leadership and communication.
• Ability to train and inspire teams.

Responsibilities

• Support the General Manager in day-to-day running of the business and act as Duty Manager when needed.
• Develop and coach your team to deliver food, drink and service to a high standard.
• Be a role model and guide development within the team.
• Lead the team to deliver moments that WOW guests and encourage repeat visits.

Skills

Management experience

People leadership

Communication skills

Job description

World Turned Upside Down is recruiting an Assistant Manager for the Stonehouse Pizza & Carvery operation. You will support the General Manager, lead a team, mentor staff and drive guest satisfaction with high standards of service.

You will be part of Mitchells & Butlers, enjoying pension, generous holiday, shopping discounts, free shares, helpline support and social events, with opportunities for progression across the brand family.