Job Description
Join Five Guys, the burger restaurant known for its simple, high-quality food: burgers and fries made from scratch, with no frozen ingredients. Since 1986, we've maintained our 'perfect and serve' philosophy, emphasizing quality and family values.
We are a family-oriented company that values integrity, enthusiasm, competitiveness, and a can-do attitude.
REWARDS
- Achievable bonus scheme up to 15% of annual salary
- Secret Shopper bonus up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop vouchers: £500 at 5 years, £1,000 at 10 years
- 33 days paid holiday
- Paid breaks
- Free burgers, fries, and shakes during shifts
- Life assurance
- Access to Wagestream for financial wellbeing benefits
OTHER PERKS
- Team social events and days out
- Invitation to the annual Assistant Manager conference
- Team competitions like Fry Cup and Olympics
- Employee discount through Five Guys Perks
- Wellbeing support and Employee Assistance Program (EAP)
- Career development opportunities
- Enhanced maternity and paternity leave
- Pension scheme
WHAT WE VALUE AND YOU ENTHUSIASTIC ABOUT
- Our signature burgers and fries
- Core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
- People-oriented leadership skills
- Exceptional customer service
ROLE RESPONSIBILITIES
- Managing Shift Managers and Crew
- Supporting the delivery of high-quality food
- Creating a positive work environment and delivering excellent customer experiences
- Handling customer complaints promptly and honestly
- Leading by example on the shop floor and with the team
- Supporting the General Manager and achieving store results
- Owning your P&L, driving sales, and controlling costs
- Managing daily operations and planning for the future
- Upholding company values in all actions
- Developing team talent and succession planning
CAREER OPPORTUNITIES WITH FIVE GUYS
- Support your growth ambitions with training and development
- Potential progression to Deputy General Manager, General Manager, Area Trainer, District Manager, or Support Office roles
- Five Guys offers more than a job — it’s a career!