Assistant Manager Food & Beverage Needed

TN United Kingdom; London; On-site; GBP 25,000 - 40,000; Full time

Job summary

An established industry player seeks an ambitious Assistant Food & Beverage Manager for their prestigious London location. This role offers the chance to thrive in a dynamic environment, overseeing culinary operations while ensuring guest satisfaction. You will be part of a renowned international brand, with opportunities for growth and development. Join a talented team dedicated to excellence and service, and enjoy a range of benefits including discounted stays and health assurance. If you are passionate about hospitality and ready to elevate your career, we invite you to explore this exciting opportunity.

Benefits

Discounted room nights

Meals

Spa access

Health and life assurance

High street discounts

Qualifications

• 3 years experience in food and beverage or related area.
• 2-year degree with 1 year experience in hospitality preferred.

Responsibilities

• Oversee food and beverage operations, ensuring satisfaction.
• Provide excellent customer service and address concerns proactively.

Skills

Customer Service

Teamwork

Coaching Skills

Problem Solving

Education

High school diploma or GED

2-year degree in Food Service Management or related

Job description

Assistant Manager Food & Beverage Needed, London

Client:

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

22301e118545

Job Views:

8

Posted:

02.04.2025

Expiry Date:

17.05.2025

Job Description:

At the 4 star London Marriott Hotel Kensington, ideally located near London’s best-known landmarks, we stand out from the crowd. We relentlessly pursue our craft. We support one another, strive for excellence and advance our expertise. We are versatile. Situated within a soaring, seven-story atrium, we are empowered to stay in control and soar above it all.

WHY WORK WITH US?

In addition to the benefits you would expect being part of a brand of our calibre, you will also be offered:

1. A unique opportunity to be part of an award winning international brand where we celebrate your unique talent.
2. Part of Marriott International, the largest hospitality brand in the world - this means national and internal promotion opportunities for the right candidates.
3. World class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family.
4. Work alongside some amazing talent - award winning, experienced hospitality professionals.
5. Discounted room nights, meals, and spa access - because your well being means so much.
6. Access to fabulous and flexible benefits to help you in and out of work - including health and life assurance.
7. Access to major high street discounts so you can treat your friends and family as required.

EXPLORE OUR VERY BIG WORLD

We are looking for an ambitious, dedicated and service-oriented Assistant Food & Beverage Manager to join the wonderful team at London Marriott Hotel Kensington. If you are passionate and looking to develop within an amazing brand and the world’s biggest travel company get in touch with us today! See where your journey can take you.

Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.

CANDIDATE PROFILE

Education and Experience

1. High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.
2. OR
3. 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Food and Beverage Operations

1. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
2. Provides excellent customer service to all employees.
3. Responds quickly and proactively to employee's concerns.
4. Uses coaching skills throughout the property.
5. Demonstrates self confidence, energy and enthusiasm.
6. Motivates and encourages staff to solve guest and employee related concerns.

Ensuring Exceptional Customer Service

1. Provides excellent customer service.
2. Responds quickly and proactively to guest's concerns.
3. Understands the brand's service culture.
4. Sets service expectations for all guests internally and externally.
5. Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
6. Follows up to ensure complaints have been addressed to the guest's satisfaction.
7. Develops a relationship with all guests to build repeated clientele internally and externally.

Additional Responsibilities as Assigned

1. Complies with all corporate accounting procedures.
2. Assists GM as needed with annual Quality audit.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.

Bank or payment details should not be provided when applying for a job. All applications should be made via the 'Apply now' button.

Created on 02/04/2025 by TN United Kingdom