Assistant Manager — Fast-Paced Retail Leader

Zachary Daniels; Ballymena; On-site; GBP 32,000 - 40,000; Full time

Job summary

Zachary Daniels is supporting a rapidly expanding Ballymena retail store in finding an Assistant Manager. You will report to the Store Manager and lead a capable team to drive turnover, improve KPI performance and maintain high standards of store presentation.

You will manage day-to-day operations, act as Duty Manager in the Store Manager's absence, and ensure excellent customer service while controlling costs, stock, and compliance.

Qualifications

• Proven track record in a fast-paced retail environment.
• Ability to lead on the shop floor and drive KPI performance.
• Strong customer service orientation and communication skills.

Responsibilities

• Managing the day to day running of a department.
• Acting as Duty Manager for the entire store in the absence of Store Management.
• Assisting Store Management in achieving company KPI's.
• Ensuring your team delivers exceptional customer service.
• Delivering exemplary standards in store presentation, stock control, shrinkage and administration compliance.
• Complying with all Health & Safety policies and legislation.
• Use management information to make strategic business decisions.

Skills

Retail experience

Leadership

Customer service

Operational leadership

Planning

Organisational skills

Interpersonal skills

Communication skills

Job description

Zachary Daniels is supporting a rapidly expanding Ballymena retail store in finding an Assistant Manager. You will report to the Store Manager and lead a capable team to drive turnover, improve KPI performance and maintain high standards of store presentation.

You will manage day-to-day operations, act as Duty Manager in the Store Manager's absence, and ensure excellent customer service while controlling costs, stock, and compliance.