Assistant Manager - Family Leisure Entertainment Centre

Flow Recruitment; High Wycombe; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company is seeking an Assistant Manager for their Family Leisure Entertainment Centre in High Wycombe. The role is vital for ensuring the best standards and service, with varied responsibilities including team coaching and operational management. Competitive salary, bonuses, and various employee benefits available.

Benefits

Monthly bonus scheme

40-hour contract plus additional pay for extra shifts

Outperformance bonus

50% off food when working

28 days holiday

Free bowling/golf game vouchers

Employee Assistance Programme (EAP)

Flexible working hours

Qualifications

• Minimum of twelve months management experience in a fast-paced, customer-facing environment.
• Passionate about customer service.
• Evidence of inspiring and developing large teams.

Responsibilities

• Coaching and mentoring the team on shift.
• Ensuring a safe and fun environment for customers.
• Delivering financial targets and service standards.

Skills

Customer Service

Team Leadership

Management Experience

Adaptability

Job description

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Assistant Manager - Family Leisure Entertainment Centre, High Wycombe

Client:

Flow Recruitment

Location:

High Wycombe, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

42cbe6b236b6

Job Views:

4

Posted:

02.06.2025

Expiry Date:

17.07.2025

Job Description:

Are you a highly motivated and ambitious manager?

Are you looking for an employer that will invest in you and develop your career further?

Are you looking for a business that is financially stable and has very exciting growth plans?

If so, then look no further!

As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry.

The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre.

Within our client's fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.

To be successful you should have:

• a minimum of twelve months management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry
• be passionate about customer service
• evidence of inspiring and developing large teams
• be willing to work nights and weekends
• have ambition for success

Join our client as an Assistant Manager, in return you'll get:

• an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme
• 40-hour contract, plus additional pay for any extra shifts you work
• the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target paid half yearly
• 50% off food when you are working
• 28 days holiday
• earn additional days holiday with length of service, up to five days
• ongoing training and development, with the opportunity to fast track your career
• free bowling / golf game vouchers every month
• 30% discount off food and drink for you and up to five friends
• access to our client's Employee Assistance Programme (EAP) for you and your family
• well-being training to support you in the workplace
• opportunity to join the healthcare cash plan
• financial long service awards
• a £15 donation to Barnardos when you complete your induction
• enhanced maternity, paternity, adoption, and shared parental leave benefits
• flexible working, allowing you to have the perfect work-life blend