Assistant Manager - Edinburgh Gyle

Hays Travel; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking travel agency as an Assistant Manager, where your passion for travel and customer service will shine. This role involves leading a dynamic team, maximizing sales, and fostering a positive work environment. With a commitment to personal and professional growth, you'll enjoy training programs, holiday discounts, and uncapped earning potential. If you're enthusiastic about travel and ready to make a difference, this is the perfect opportunity for you!

Benefits

Training programs for growth

Recognition and promotion opportunities

Educational trips and holiday discounts

Health care plans

Eyecare vouchers

Shopping discounts

Loyalty awards

Referral schemes

Smile Rewards Mastercard

Qualifications

• Minimum 2 years' experience as a Travel Consultant with proven sales record.
• Strong leadership skills to coach and develop a team.

Responsibilities

• Support branch manager in maximizing sales and profitability.
• Supervise and coach the team for development and motivation.
• Represent the branch at promotional events.

Skills

Sales Experience

Customer Service

Team Leadership

Problem Solving

Organizational Skills

Travel & Tourism Knowledge

Job description

If you’re passionate about travel, why not come and work at Travel Weekly’s Best Agency to Work For 2024?

Competitive Salary & Unlimited Bonus Potential

At Hays Travel, we put people at the heart of everything we do, extending this to our customers and colleagues alike. As the UK’s largest independent travel agency, we welcome new ideas, foster innovative thinking, and encourage career development.

We are passionate about living and breathing our SMILE values:

• Supportive

• Motivational

• Innovative

• Loyal

• Excellent

What makes a successful Assistant Manager?

• You have a minimum of 2 years’ experience as a Travel Consultant with a proven sales record.

• You’re a problem-solving leader capable of coaching, developing, and motivating a team to maximize job satisfaction and performance.

• You have a customer-focused approach and work towards achieving individual and team sales targets.

• You’re an enthusiastic and positive team player committed to contributing to the growth of the business and supporting your colleagues.

• You live and breathe travel & tourism, with exceptional product knowledge.

• Your organizational and time-management skills help you stay on top of your tasks.

If you do not have 2 years’ experience in a travel agency, check out our New to Travel opportunities at https://careers.haystravel.co.uk/new-to-travel or learn about our Foreign Exchange positions at https://jobs.haystravel.co.uk/jobs/foreign-exchange?source=careers.haystravel.co.uk.

Daily responsibilities of an Assistant Manager at Hays Travel include:

• Supporting the branch manager in maximizing sales and ensuring profitability.
• Supervising and coaching your team for development and motivation.
• Representing the branch at promotional events and using social media to promote offers and generate engagement.
• Leading by example to achieve personal sales targets and learning & development goals.
• Motivating your team to enhance productivity and effectiveness.

Why work for Hays Travel?

We value work-life balance and offer:

• Training programs for personal and professional growth
• Recognition and promotion opportunities
• Educational trips and holiday discounts
• Uncapped earning potential
• Health care plans, eyecare vouchers, shopping discounts
• Loyalty awards and referral schemes
• Smile Rewards – a Mastercard with cash incentives
• A positive and uplifting work environment

We pride ourselves on delivering excellent service and fostering enthusiasm, positivity, and passion. Sound like you? Apply now!

Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. We undertake checks through the Disclosure and Barring Service (DBS) for relevant roles and are an accredited employer provider of apprenticeships.

Data Security: You are responsible for keeping all personal and business data secure and reporting any breaches immediately.