Assistant Manager - East London Coffee and Wine Shop (35 hours open close and weekends)

Bailies Coffee Roasters; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading coffee retail business is seeking a full-time assistant manager for its Haggerston location. The successful candidate will be responsible for overseeing daily operations, training staff, and delivering outstanding customer service, all while working in a dynamic teamwork environment.

Qualifications

• Previous management or supervisory experience is essential.
• Ability to deliver training and create a welcoming atmosphere.
• Strong organizational skills in a fast-paced environment.

Responsibilities

• Ensure excellent training and customer service delivery.
• Streamline operations to maximize sales.
• Work alongside the team during busy shifts, including weekends.

Skills

Customer Service

Team Management

Coffee Making

Upselling

Job description

SHED is seeking a full-time assistant manager to join our team at Haggerston. The position involves working 35 hours, including open, close, and weekends. We are a small business established in 2010, operating three shops in East London and Clapham South.

Our managers should be friendly, organized, efficient, and skilled at making coffee in a fast-paced takeaway environment. Previous experience in managing or supervising a team is essential.

The role requires ensuring that you and your team deliver excellent training to generate good sales while providing exceptional customer service. You should be capable of training your team in upselling, making quality coffee, and creating a welcoming atmosphere for customers. Additionally, you should be able to streamline operations to maximize sales. This is a fundamental aspect of the managerial role and key to driving the business forward.

We encourage you to check out our Instagram to learn more about our company: https://www.instagram.com/shedlondon_shops/?hl=en-gb. If you're interested in working with us, please get in touch.