Assistant Manager (Dumbarton)

Cancer Research UK (CRUK); Dumbarton; On-site; GBP 26,000 - 30,000; Full time

Job summary

Cancer Research UK in Dumbarton is seeking a Retail Assistant Manager to support the shop manager and lead a diverse team of paid staff and volunteers.

You will drive store performance through effective merchandising, stock control and excellent customer service, while delivering fundraising targets and ensuring compliance with safety and HR policies.

This permanent role is full time (37.5 hours) with a salary of £26,046–£30,431 per year and a benefits package.

Qualifications

• Working knowledge of what makes great customer service.
• Experience of working in a lively and vibrant environment.
• Adaptability in changing situations, including the ability to work effectively independently.
• Commercial awareness.
• The ability to create relationships and communicate well.
• Flexibility to cover rota-based needs in retail.

Responsibilities

• Support the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
• Support the commercial running of the store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
• Leading by example and providing excellent customer and supporter service.
• Work with the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.
• Create relationships with your local community and Cancer Research UK colleagues.
• Support the shop manager in organising and delivering creative fundraising events for your store to achieve fundraising targets.
• Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
• Deputising for the shop manager in their absence.
• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

Skills

Customer service

Lively environment

Adaptability

Commercial awareness

Relationship building

Flexibility

Job description

**Endless pre-loved items. A talented team. One clear purpose.**

RetailAssistantManager

£26,046 - £30,431 per annum benefits

Reports to :Shop manager

Department: Trading

Contract: Permanent

Working hours :Full time 37.5hours per week

Location :Dumbarton

Closing date: 13th September 202623:55

**The internal title for this role isAssistant Shop Manager.

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UKis not able tooffer visa sponsorship.

** At Cancer Research UK, we exist to beat cancer. **

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you.

We’relooking for a motivatedassistantshopmanager to join Cancer Research UK’s trading team.You’llbe acting as an ambassador for Cancer Research UK,supporting the shop managerand your team to maximise income through people,resourcesand stock.

You’llalso be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Supporting theshop manager to guide, inspireand engageadiverseteam of paid staff and volunteers.

• Support thecommercial running ofthestoreincluding display and merchandising, stock management,maintainingshop standards, store layout,salesand income.

• Leading by example and providing excellent customer and supporter service.

• Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.

• Creating relationships with your local community and Cancer Research UK colleagues.

• Supporting the shop manager in the organisationanddelivery ofcreative fundraising events for your store to achieve fundraising targets.

• Maintaining compliance with health and safety, safeguarding, security,administrationand HR policies.

• Deputising for the shop manager in their absence.

• There will be a varied amount of manual handling and physical activityrequiredwithin the day-to-day duties of the role.

Whatare you looking for?

• Aworking knowledge ofwhat makesgreatcustomer service.

• Experience ofworking in a lively and vibrant environment.

• Adaptability in changing situations, including being able to work effectively independently.

• Commercial awareness.

• The ability to createrelationships and communicate well.

• Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, wedon’tforget that you have a life outside of work too.

[Download theCandidate Pack]

What will I gain?

We make sure you are supported by a generoussalary andbenefits package, a wide range of career and personal development opportunities and high-quality tools,policiesand processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

Our retail teams also have access to confidential wellbeing support from the Retail Trust.

For the full job description and more information about working with us please contact [e-mail]

We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact [e-mail] or 0 20 3469 8400 as soon as possible.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.