Assistant Manager Credit Operations

JR United Kingdom; London Borough of Harrow; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading UK bank seeks an Assistant Manager for Credit Operations in Harrow. The role involves overseeing credit administration, ensuring compliance with policies, and supporting branch operations through regular reviews and reporting. Ideal candidates will have a strong background in banking operations and compliance.

Qualifications

• Experience in management within banking or credit operations.
• Strong analytical skills for compliance and reporting.
• Ability to manage sensitive situations and requests.

Responsibilities

• Supervise operations of the Credit Administration Department.
• Conduct operational compliance reviews across branches.
• Prepare management information reports.

Skills

Compliance

Operational Oversight

Reconciliation

Reporting

Job description

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Assistant Manager Credit Operations, london (harrow)

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Client:

Bank

Location:

london (harrow), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

10.06.2025

Expiry Date:

25.07.2025

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Job Description:

Job Purpose

To provide oversight and support across the bank’s retail branches, ensuring compliance with operational standards, effective reconciliation of key accounts, and smooth functioning of Credit Administration. The role also involves assisting branches with daily queries and conducting regular reviews to maintain service and control standards.

Key Responsibilities

• Oversee and support day-to-day operations of the Credit Administration Department.
• Review loan accounts for compliance with sanction terms, interest and fee recovery, security documentation, and renewal schedules.
• Monitor reconciliation of internal (Nostro, Sundry, Suspense) and external (LMS) accounts.
• Ensure the accuracy of credit data and review Credit Admin reports on a sample basis.
• Ensure operational compliance with credit policies across branches.
• Review and support processes for complaints handling, charge returns, and sundry accounts.
• Manage sensitive requests including deceased cases and legal/investigative agency queries.
• Monitor and control unclaimed accounts.
• Conduct quarterly visits to all branches for operational reviews and submit reports to senior management (HBO/ED/HNS).
• Assist in updating and improving SOPs, process manuals, and policies.
• Prepare and submit MI reports to management and branches.
• Carry out additional tasks as delegated by the Head of Branch Operations.