Assistant Manager, Control, Design and Optimisation

ZipRecruiter; Cardiff; Hybrid; GBP 43,000 - 49,000; Full time

Job summary

A leading UK banking group is seeking an Assistant Manager for its Control, Design, and Optimisation team. This hybrid role focuses on enhancing the non-financial control environment and requires experience in risk and control management to drive effective practices and customer outcomes.

Benefits

Up to 15% pension contribution

Annual bonus (performance-based)

Share schemes including free shares

Flexible benefits like shopping discounts

28 days’ holiday plus bank holidays

Wellbeing initiatives and parental leave policies

Qualifications

• Experience in audit, risk & control management, or similar functions preferred.
• Familiarity with RCSA system and embedding automated controls at the design stage is beneficial.

Responsibilities

• Support end-to-end process mapping and documentation, identifying gaps and automation opportunities.
• Map controls to risks, identify key controls, and suggest improvements.
• Work with established control design, monitoring, and testing approaches.

Skills

Audit

Risk Management

Control Management

Process Mapping

Automation

Growth Mindset

Job description

Job Description

End date: Tuesday 17 June 2025

Salary range: £43,803 - £48,670

We support agile working: Click here for more information on agile working options.

Agile Working Options: Hybrid Working

Job description

JOB TITLE: 136662 Assistant Manager, Control, Design and Optimisation (Open)

LOCATION(S): Chester, Cardiff, Leeds or Manchester

SALARY: From £43,803

HOURS: Full time

WORKING PATTERN: Hybrid, 40% (or two days) in an office site

About this opportunity

This is an opportunity to join the newly formed Consumer Lending Chief Controls Office team within the Consumer Lending Chief Operating Office, delivering a broad range of activities that focus on how Consumer Lending as a business manages its non-financial control environment.

We’re on an exciting journey and there couldn’t be a better time to join us with Resetting Risk being a key focus for 2025. We’re putting in place a fresh operating model for non-financial risk management across Lloyds Banking Group, empowering our people to take end-to-end accountability for managing the risks they face.

This means we’re changing how we do risk and control management, creating a team of control specialists to provide support to our risk and control owners to deliver great customer outcomes.

We’re building a team where our colleagues are valued and supported to become experts in what they do and grow their careers. We want colleagues to feel connected to our Group strategy and how their role fits into it, supporting Consumer Lending deliver its objectives for non-financial risk, safely. Also delivering Resetting Risk will align risks with customer products and the processes that deliver them, offering an end-to-end 'Product Lifecycle' view of risks to Business Leaders and Product Owners. This enables them to make informed, risk-based decisions that ensure the best outcomes for customers.

What you'll be doing...

This Assistant Manager role is within our Control Design & Optimisation team which is a core part of the Consumer Lending Chief Controls Office.

The Control office team are focussed on simplifying, optimising, and automating controls, using new technology, supporting CL achieve its goals and unlocking potential to go faster for our customers.

We provide data led control effectiveness insights to continually improve the CL control environment.

The Chief Controls Office operates a team culture and you’ll be expected to work effectively as part of the wider team, collaborating to solve problems and sharing knowledge. There are always new issues and opportunities to resolve and leverage, so starting every day with a desire to grow, focus and change is critical to success in the role.

About us

Join us and, as well as making a difference to customers, you’ll enjoy a fulfilling career where you’re free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities – you’ll find them all here.

What you’ll need

• Support activities related to end-to-end process mapping and documentation, identifying gaps and automation opportunities. Experience in audit, risk & control management, or similar functions is preferred.
• End to End Risk and Control mapping - working with established control design, mapping, monitoring, and testing approaches. Mapping controls to risks, identifying key controls, and suggesting improvements.
• Control by Design - understanding CbD approach and embedding automated controls at the design stage.
• RCSA - experience with the RCSA system and collaborating with risk and control owners to meet strategic outcomes.
• Values & Behaviours – Innovate, challenge processes, adopt new technologies, and demonstrate a growth mindset.

About working for us

Our focus is on inclusion, reflecting modern society and celebrating diversity. We want our people to feel they belong and can be their best. We are committed to supporting under-represented groups and providing reasonable adjustments during recruitment.

Our benefits include:

• Up to 15% pension contribution
• Annual bonus (performance-based)
• Share schemes including free shares
• Flexible benefits like shopping discounts
• 28 days’ holiday plus bank holidays
• Wellbeing initiatives and parental leave policies

Ready for a career where you can make a positive impact and grow? Apply today and find out more.