Assistant Manager ( {{city}})

JR United Kingdom; Birmingham; On-site; GBP 26,000 - 32,000; Full time

Job summary

A leading restaurant chain in Birmingham is seeking an Assistant Manager to lead a motivated team and ensure excellent customer service through hands-on leadership. This position offers growth opportunities, a competitive salary, and a vibrant working atmosphere focused on perfection in service.

Benefits

Achievable bonus scheme (up to 15% of annual salary)

Secret Shopper bonus (up to £2,000)

Long service Love2Shop voucher reward

33 Days paid holiday

Free burgers, fries, and shakes while on shift

Life assurance

Access to Wagestream financial wellbeing app

Development opportunities to grow your career

Pension scheme

Qualifications

• Hands-on leadership skills.
• Ability to deliver excellent customer service.
• Experience in team management.

Responsibilities

• Leading and coaching teams to ensure restaurant success.
• Handling customer complaints promptly.
• Owning P&L and driving sales.

Skills

Leadership

Customer Service

Team Management

Communication

Job description

Social network you want to login/join with:

Assistant Manager ( {{city}}), Birmingham

Client:

Five Guys UK

Location:

Birmingham, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

2

Posted:

02.07.2025

Expiry Date:

16.08.2025

Job Description:

Burgers & Fries and Incredible Careers!
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. We've stuck to the same 'perfect and serve' philosophy since 1986.
In every restaurant, you'll find talented Assistant Managers working with the General Manager, sharing responsibility for the restaurant's success. This includes leading, inspiring, and coaching teams to ensure profitability, optimize sales, and deliver excellent customer service.
Our Assistant Managers demonstrate leadership, coaching, and direction, bringing our values to life for their team and customers.

• An achievable bonus scheme worth up to 15% of annual salary
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonuses
• Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries, and shakes while on shift
• Life assurance
• Access to Wagestream financial wellbeing app

OTHER AWESOME PERKS

• Days out and social events
• Invite to the annual Assistant Manager conference
• Team competitions - Fry Cup and Olympics
• Five Guys Perks - employee discount program
• Access to wellbeing support and employee assistance programme (EAP)
• Development opportunities to grow your career
• Enhanced Maternity & Paternity Leave
• Pension scheme

AS AN ASSISTANT MANAGER, YOU'LL BE

• Responsible for Shift Managers and Crew
• Supporting the delivery of perfect burgers and fries
• Providing an above-and-beyond experience for your team and creating a fun working environment
• Ensuring every customer is delighted and dealing with complaints promptly
• Leading from the front, working hands-on with the team and customers
• Supporting your General Manager and delivering store results
• Owning your P&L, driving sales, and controlling costs
• Running smooth daily operations and planning long-term
• Leading with our values
• Developing your team for a strong talent pipeline

AS AN ASSISTANT MANAGER, YOU'LL BE ENTHUSIASTIC ABOUT

• Perfect Burgers and Fries
• Our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• People - Hands-on leadership skills
• Customer service

INCREDIBLE CAREERS WITH FIVE GUYS

• If ambitious, we support career growth, including roles like Deputy General Manager, General Manager, Area Trainer, District Manager, or roles in the Support Office.
• Five Guys is not just a job; it can be a career!