Assistant Manager — Catering & Customer Service Lead

Chartwells Independent; Northampton; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Contributory pension scheme

Career Pathways & MyLearning

Digital GP & wider healthcare

Exclusive travel discounts

Discounts on groceries

Cinema tickets discounts

Cash rewards program

Wellness & mindfulness programs

Friends & family discounts

Job summary

Compass Group UK&I is recruiting an experienced Assistant Manager to oversee all catering and service operations for a major High Street brand, on a full-time basis at 40 hours per week. You will ensure kitchens and service counters run smoothly and contribute to delivering outstanding food experiences.

You will lead from the front, train teams, manage inventories and budgets, and maintain a positive brand image while representing Compass Group UK&I and the partner brand.

Qualifications

• Experience in a similar role in catering or hospitality.
• Proven ability to manage teams and lead front-line staff.
• Strong communication and organisational skills are essential.

Responsibilities

• Liaise between the team and manager to exceed expectations.
• Motivate the team to stay on task and deliver great service.
• Assist with inventories, budgets and action plans.
• Manage tills and process payments efficiently.
• Train and develop teams, leading from the front.
• Assist with paperwork and uphold Compass Group UK&I brand.

Skills

Customer service

Similar role experience

Team management

Communication skills

Organisational skills

Ambitious mindset

Job description

Compass Group UK&I is recruiting an experienced Assistant Manager to oversee all catering and service operations for a major High Street brand, on a full-time basis at 40 hours per week. You will ensure kitchens and service counters run smoothly and contribute to delivering outstanding food experiences.

You will lead from the front, train teams, manage inventories and budgets, and maintain a positive brand image while representing Compass Group UK&I and the partner brand.