Assistant Manager, Carvela, Metro Gateshead

Kurt Geiger; Gateshead; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a vibrant and inclusive footwear and accessories brand that thrives on creativity and diversity. This dynamic role requires a passionate retail manager who can inspire their team and uphold high customer service standards. You'll be responsible for driving sales, managing staff schedules, and ensuring that the store reflects the luxury image of the brand. With a competitive salary and generous benefits, this position offers a fantastic opportunity for career progression in a fast-paced environment where your contributions truly matter.

Benefits

Competitive Salary

Generous Bonus Structure

Pension Scheme

Employee Discounts

Seasonal Shoes

Qualifications

• Proven retail management experience in a fashion-forward environment.
• Ability to drive sales and meet KPIs while ensuring excellent customer service.

Responsibilities

• Ensure the highest standards of customer service and team performance.
• Manage staff scheduling and maintain payroll budgets effectively.

Skills

Retail Management

Customer Service

Sales Driving

Team Leadership

Job description

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

WE NEED YOU TO:

• Ensure customer service is of the highest standards at all times
• Be a role model for your team and with your own service standards
• Ensure all store and company sales targets, operations goals, policies and procedures are met and maintained
• Actively liaise, communicate and develop good relations with your team and Senior Management
• Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
• Manage and maintain staff scheduling and meet payroll budgets, remaining reactive to trading patterns
• Rota your team effectively and ensure optimum cover during peak trading periods
• Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards
• Ensure your store maintains excellent visual presentation which is consistent with company guidelines

WE NEED YOU TO:YOU WILL NEED:

• Previous retail management experience
• Background with a fashion-forward footwear, accessory or fashion brand
• To be a customer service ambassador
• Proven ability to drive sales and team working to KPI’s
• To be immaculately presented and representative of our luxury/fashion forward brand in every way

BENEFITS OF JOINING THE TEAM:

• Competitive basic salary
• Generous bonus structure
• Pension Scheme
• Gorgeous shoes each season
• Amazing employee discounts

If you’re successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfil our vision of being the world’s leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard-work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression.

We Are One

For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | Against Racism

INDSM