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A beauty retail company is looking for an Assistant Manager in London. You will motivate the team and ensure exceptional customer service while supporting the Store Manager. Ideal candidates have retail experience and strong people management skills. Join a dynamic environment that values teamwork and customer satisfaction.
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London, United Kingdom
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Yes
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01.08.2025
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Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and get the opportunity to grow your skills every day.
This position is for our brand new store opening in Bury!
Address: THE ROCK, BURY, BL9 0JX
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork, and efficient operations every day.
You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help to recruit, hire, and retain a diverse and talented store team. You’ll coach your team members to help them feel more engaged while achieving their full potential. Finally, you’ll serve as your Store Manager’s right hand by helping with day-to-day business activities.
This role is based in an outlet environment, where operational excellence is key, especially in stock and inventory management, while upholding high store standards in a fast-paced, high-footfall setting. A strong focus on delivering exceptional customer service is essential.
High energy, humility, and a sense of humor!
You are unique because of your ability to encourage others and achieve your store’s goals in customer satisfaction and sales. As Assistant Store Manager, you are inspiring and performance-oriented.
Additionally, you have: