Assistant Manager - Branch Operations

LJ Recruitment; City Of London; On-site; GBP 35,000; Full time

Job summary

A recruitment agency in London is seeking an Assistant Branch Manager in Branch Operations to oversee retail branch operations. The successful candidate will ensure compliance, assist with queries, and streamline processes for better customer service. Excellent knowledge of the banking sector, branch operations, and key financial systems is essential. This permanent role offers a salary of £35,000 and a generous perks package.

Benefits

Private healthcare

Generous holiday

Incentive package

Qualifications

• Experience in banking operations and team management.
• Proven track record of improving operational efficiencies.
• Strong communication and leadership skills.

Responsibilities

• Oversee operational aspects of retail branches.
• Assist with day-to-day queries and training.
• Review reconciliations of accounts and operational risks.

Skills

Excellent knowledge of Finacle system

Excellent knowledge of Reconciliation

Excellent knowledge of Branch Operations

Basic knowledge of credit operations

Excellent knowledge of the banking industry

Excellent knowledge of UK regulators

Ability to analyse work processes

Ability to comprehend complexities of branch situations

Thorough knowledge of risk review mechanisms

Ability to lead a team effectively

Excellent skills in Microsoft PowerPoint/Excel and Word

Job description

Overview

Assistant Branch Manager

Our London client in the Banking sector is seeking an Assistant Manager - Branch Operations to join the team on a permanent basis with a salary of £35,000. This role comes with a perks package including private healthcare and generous holiday.

Responsibilities

What does the role entail?

As Assistant Manager - Branch Operations, the role involves overseeing the operational aspects of the retail branches, assisting with day-to-day queries, and reviewing reconciliations of accounts such as Nostro, Sundry, and Suspense. The role involves visiting all branches at least once per quarter to review operations and provide training where needed. Another major part is to assist the Head of Branch Operations with process improvements for retail branches and customers and to identify potential risks across domains and mitigate by raising them to the committee.

Qualifications / Skills

• Excellent knowledge of Finacle system
• Excellent knowledge of Reconciliation
• Excellent knowledge of Branch Operations such as compliance, KYC and Account opening
• Basic knowledge and understanding of credit operations
• Excellent knowledge of the banking industry
• Excellent knowledge and understanding of UK regulators
• Ability to analyse work processes and suggest improvements to streamline workflow to free up branch resources for excellent customer service through intensive engagement with customers
• The ability to comprehend complexities of branch situations and organise tasks to facilitate improved customer experience
• Thorough knowledge of risk review mechanisms
• Ability to lead a team effectively and work closely with Branch Management Team
• Excellent on producing accurate MI to Hierarchy and branch
• Excellent skills in Microsoft PowerPoint/Excel and Word (preferably advanced level)

What is on offer?

This permanent position offers the opportunity to join a supportive but hardworking team. The salary is £35,000 per annum. A great incentive package is also available.

How to apply?

To be considered for this Assistant Manager - Branch Operations position, please click apply now.