Assistant Manager - Bowling Leisure Centre - Poole

TN United Kingdom; Poole; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a highly motivated Assistant Manager to enhance the customer and team experience. This dynamic role involves coaching and mentoring staff, ensuring a safe and enjoyable environment, and managing operations to meet financial targets. With ongoing training and career development opportunities, as well as a range of attractive perks, this position is perfect for those looking to grow in a fast-paced, customer-focused environment. Join a company that values your ambition and offers a supportive workplace culture!

Benefits

Bonus Scheme

40-hour Contract

50% Off Food

28 Days Holiday

Ongoing Training

Monthly Vouchers for Free Games

30% Discount on Food and Drinks

Employee Assistance Programme

Well-being Training

Flexible Working Arrangements

Qualifications

• Minimum of twelve months management experience in a fast-paced environment.
• Passion for customer service and team development.

Responsibilities

• Coaching and mentoring the team on shift.
• Managing front-of-house operations and supporting business operations.

Skills

Management Experience

Customer Service

Team Development

Flexibility for Nights and Weekends

Job description

Job Description:

Are you a highly motivated and ambitious manager?

Are you looking for an employer that will invest in you and develop your career further?

Are you seeking a business that is financially stable and has exciting growth plans?

If so, then look no further!

As an Assistant Manager for our client, you will be at the heart of the customer and team experience, ensuring your centre maintains the highest standards and service quality in the industry.

The role is varied, exciting, and challenging. Your responsibilities will include coaching and mentoring the team on shift, ensuring a safe and enjoyable environment for customers, and being hands-on across all areas of the busy centre.

In our client's fast-paced, dynamic environment, Assistant Managers are trained across all areas of the centre to support effective business operations. You will assist the General Manager with back-of-house duties and manage front-of-house operations, aiming to meet financial targets and uphold service standards.

To be successful, you should have:

• a minimum of twelve months management experience in a fast-paced, customer-facing environment, ideally within leisure, hospitality, or retail industries
• a passion for customer service
• evidence of inspiring and developing large teams
• willingness to work nights and weekends
• ambition for success

Join our client as an Assistant Manager, and you'll receive:

• an excellent salary plus the opportunity to earn an extra £1 per hour, paid monthly as part of our bonus scheme
• a 40-hour contract, with additional pay for extra shifts
• potential to earn an outperformance bonus, sharing in centre profits once targets are met, paid biannually
• 50% off food when working
• 28 days holiday, increasing with length of service up to five days
• ongoing training and career development opportunities
• monthly vouchers for free bowling or golf games
• 30% discount on food and drinks for you and up to five friends
• access to our Employee Assistance Programme (EAP) for you and your family
• well-being training to support workplace health
• opportunity to join the healthcare cash plan
• long service awards and a £15 donation to Barnardos upon completing induction
• enhanced maternity, paternity, adoption, and shared parental leave benefits
• flexible working arrangements for a healthy work-life balance