Assistant Manager - Boutique Mayfair

360 TALENT LONDON; United Kingdom; On-site; GBP 40,000 - 48,000; Full time

Job summary

A prestigious luxury lifestyle brand in Central London is seeking an Assistant Boutique Manager to support the Boutique Manager in leading operations. This role involves delivering exceptional service, driving sales, and fostering client relationships in a high-end retail environment, offering a competitive salary and career development.

Benefits

Competitive salary and bonus structure

Staff discount on luxury products

Structured career development

Ongoing training in luxury service

Qualifications

• Minimum of 5 years' experience in luxury retail management.
• Proven ability to deliver exceptional client service and drive sales.
• Strong leadership and people management skills.

Responsibilities

• Support daily operations and elevate customer journey.
• Lead and inspire the sales team to exceed targets.
• Manage stock control and inventory accuracy.

Skills

Leadership

Client Service

Sales

Communication

Problem Solving

Commercial Awareness

Job description

Assistant Boutique Manager - Luxury Lifestyle & Accessories

Flagship Boutique - Central London

Salary: Up to £48,000 + Bonus & Commission

Full-time | 40 hours per week | Permanent

About the Company:

Our client is a globally recognised luxury maison, renowned for its heritage, precision craftsmanship, and dedication to timeless design. The brand offers a refined portfolio of writing instruments, watches, leather goods, and lifestyle accessories, combining tradition with innovation. Their boutiques reflect a commitment to delivering an exceptional and immersive client experience.

The Role:

We are seeking a proactive and service-driven Assistant Boutique Manager to support the Boutique Manager in the leadership and smooth operation of a prestigious flagship location in Central London. This is a fantastic opportunity to join a legacy brand that values excellence, artistry, and meaningful client relationships.

Key Responsibilities:

* Support the Boutique Manager in overseeing all aspects of daily operations, ensuring an elevated customer journey and boutique performance.
* Act as a brand ambassador, fostering long-term relationships through exceptional service and personalised clienteling.
* Lead, coach, and inspire the sales team to achieve and exceed individual and boutique targets while maintaining high service standards.
* Monitor and maintain boutique presentation, visual merchandising, and compliance with brand guidelines.
* Manage stock control, inventory accuracy, and product replenishment in collaboration with the back office and logistics.
* Assist in key administrative functions, including reporting, analysis, team scheduling, and KPIs.
* Support in organising and hosting client events, product launches, and in-store activations.
* Stay up to date with product knowledge across all categories (writing instruments, watches, leather, and accessories) and actively share insights with the team.

Key Requirements:

* Minimum of 5 years' experience in a luxury retail management.
* Proven ability to deliver exceptional client service and drive sales in a high-end retail environment.
* Strong leadership and people management skills, with a hands-on and supportive approach.
* Excellent interpersonal, communication, and problem-solving abilities.
* A genuine passion for craftsmanship, luxury, and creating memorable client experiences.
* Commercial awareness and understanding of the luxury market and client expectations.

What's on Offer:

* Competitive salary and bonus structure.
* Staff discount across a distinguished portfolio of luxury products.
* Structured career development and progression within a global luxury group.
* Ongoing training in leadership, product knowledge, and luxury service.

About 360 Talent: 360 Talent is a high-end retail recruitment firm, connecting top-tier candidates with leading fashion, beauty, and lifestyle brands worldwide.

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