Assistant Manager Assistant Counter Manager

The Estée Lauder Companies Inc.; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in prestige beauty is seeking an Assistant Counter Manager in London. This role involves supporting the Store Manager and coaching Sales Associates to achieve sales targets. Ideal candidates will have retail experience, a passion for customer service, and strong supervisory skills.

Benefits

Progressive career opportunities

Outstanding training and development

Competitive remuneration and benefits package

Qualifications

• Proven retail experience, preferably within cosmetics.
• Previous supervisory experience with a track record of coaching others.
• Ability to work retail hours in a fast-paced environment.

Responsibilities

• Support the Store Manager in leading and developing the team.
• Achieve sales, customer service, and operational targets.
• Provide personalized customer service.

Skills

Supervisory skills

Coaching

Customer service

Retail operations

Inventory management

Cash reconciliation

Retail point-of-sale software

Microsoft Office

Job description

Join to apply for the Assistant Manager Assistant Counter Manager role at The Estée Lauder Companies Inc.

We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach, and develop our team of Sales Associates to achieve all sales, customer service, and operational targets.

Candidates should have proven supervisory, coaching, and retail operations skills gained in a fast-paced retail environment. If you are an ambitious and high-performing self-starter with a flair for retail and a passion for coaching others to reach their full potential, this could be the perfect role for you and a great first step toward a long-term and fulfilling career with a leader in prestige beauty.

We value diversity of thought and people, offering progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience, preferably within cosmetics
• The ability to provide inspirational, authentic, and personalized customer service
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Proficient in Microsoft Office
• Applicants must be able to provide proof of right to live and work in the country if invited for an interview