Assistant Manager- Arby's Whitehall

Arby's, Inc.; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as an Assistant Manager, where your leadership and customer service skills will shine. In this dynamic role, you'll train new team members, ensure adherence to company policies, and resolve customer complaints. With a focus on optimizing profits and maintaining product quality, you will lead by example and foster a positive team environment. This position offers competitive pay, flexible scheduling, and opportunities for advancement, making it an exciting career step for those passionate about the food service industry.

Benefits

Competitive Pay

Paid Time Off

Flexible Scheduling

Employee Discount

Advancement Opportunities

Health Insurance

Qualifications

• Passion for customer service and leadership skills.
• Ability to lead by example and hold the team accountable.

Responsibilities

• Ensure company policies are followed and optimize profits.
• Train and develop new employees while resolving customer issues.
• Provide leadership and maintain product quality.

Skills

Customer Service

Leadership

Team Management

Conflict Resolution

Education

High School Diploma

Management Experience

Job description

We are searching for an Assistant Manager to join our team who is interested in helping to hire and train other team members. You will also assist in making sure the team adheres to company policies, resolving customer complaints, leading the team, and organizing the team schedule.

To be a great fit for this role, you should have a passion for customer service, leadership skills to hold the team accountable, and the ability to lead by example.

Assistant Manager Responsibilities:

1. Ensuring company policies are followed, including Arby's operation processes.
2. Optimizing profits by controlling costs.
3. Training and developing new employees.
4. Resolving customer issues to their overall satisfaction.
5. Maintaining an overall management style that follows company best practices.
6. Providing leadership and direction to all employees.
7. Ensuring product quality and availability.
8. Working closely with the store manager to lead staff.
9. Assisting customers whenever necessary.
10. Ensuring that health, safety, and security rules are followed.
11. Taking disciplinary action when necessary.
12. Completing tasks assigned by the general manager accurately and efficiently.
13. Maintaining stores to standards, including stocking and cleaning.

Benefits:

• Competitive Pay
• Paid time off
• Flexible scheduling
• Employee Discount
• Advancement opportunities
• Health insurance

Good To Have:

• Valid driver's license and reliable transportation
• Self-motivated
• Confidence to lead by example
• Ambition! We promote General managers from within and consider the assistant position as a GM in training.

Company Introduction

The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast-casual. Arby’s is part of the Inspire Brands family of restaurants.