Assistant Manager - Altrincham (40 hours)

Rituals Cosmetics; Altrincham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A retail company in Altrincham is looking for an Assistant Store Manager to lead the team and enhance customer experiences. You will motivate team members, support daily operations, and play a key role in achieving sales targets. Ideal candidates have previous retail experience and strong people management skills. Join us to create memorable moments for our customers.

Qualifications

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• Experience in sharing knowledge to drive behavioural change and develop others.

Responsibilities

• Motivate team and provide a meaningful shopping experience.
• Support Store Manager in day-to-day activities.
• Help recruit and retain a talented store team.

Skills

People management skills

Communication

Motivation

Coaching

Problem-solving skills

Decision-making

Job description

Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and get the opportunity to grow your skills every day.

Share your talents

Please note, this role is based in Altrincham, Greater Manchester.

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork, and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help to recruit, hire, and retain a diverse and talented store team. You’ll coach your team members to help them feel more engaged while achieving their full potential. Finally, you’ll serve as your Store Manager’s right hand by helping with day-to-day business activities!

Bring all of you

High on energy, low on ego, and with a little bit of humour!

You are ‘one of a kind’ because of your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager, you are inspiring and performance-oriented.

On top of that, you have:

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision-making and problem-solving skills.