Assistant Manager - 35 Hours Per Week

REGATTA; Tewkesbury; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading outdoor retail brand in Tewkesbury is seeking an Assistant Manager for their Cotswolds Designer Outlet store. This role involves delivering excellent customer service, supporting and motivating the store team, and maintaining high standards in store operations. Ideal candidates will have strong customer service skills and product knowledge, along with a passion for retail. Competitive benefits include a monthly performance bonus and discounts on store products.

Benefits

Up to 70% discount on all Regatta Group brands

Monthly performance bonus

28 days annual leave

Long service awards

Wellbeing initiatives

Qualifications

• Strong customer service skills.
• Ability to motivate and support a team.
• Good merchandising skills.
• In-depth product knowledge.

Responsibilities

• Deliver a first-class customer experience.
• Maintain high store standards.
• Provide operational support to the Store Manager.

Job description

Overview

Do you get a buzz from working in a retail environment where you can motivate and support a team to drive high standards across the store? Do you love meeting new people, tend to ask lots of questions and enjoy giving personalised advice? If so, then you would love to hear more about our exciting opportunity for an Assistant Manager to join our Regatta store team in Cotswolds Designer Outlet working 35 hours per week.

People love working in our stores - and we have the employee engagement results to prove it. Home to our brands Craghoppers, Dare2b and Regatta, in every store, you'll find members of the team as diverse as the customers who love shopping there. It's a friendly, supportive family business - a place where bakers, dog walkers, book worms, students, parents, travellers, movie buffs, foodies, festival goers, musicians and more come together to create experiences consumers really appreciate.

Responsibilities

• You will deliver a first-class customer experience, tailored to people's individual needs.
• With your warm personality and enthusiasm, the store will always be friendly and inviting to both regular and new customers.
• Clothing and accessories will be replenished and displayed with your intuitive merchandising skills.
• Your in-depth product knowledge of feature and benefits allows you to provide expert advice on what customers need for all their adventures.
• You'll provide valuable operational support to your Store Manager, with a motivational and supportive approach to the store team ensuring consistently high standards are maintained.

Development and Environment

Our investment in YOU! We understand that everyone's career path and ambitions are different, which is why we have created our bespoke Trailblazers retail development programme that is available for all team members. You will develop transferable skills and gain valuable experience when part of the Regatta Family, whilst working with a diverse group of people who share the same core values of Great Relationships and Entrepreneurial Spirit!

Our investment in the environment! Sustainability is at the core of everything we do, and you will have the opportunity to support our Group wide sustainability committee and put ideas into action and really make a difference to the world we live in!

What we can offer you

• Additional pay increases in line with our Trailblazers development programme - earn as you learn!
• A monthly bonus based on store performance.
• Brand new kit provided each season to wear in store.
• Up to 70% discount on all Regatta Group brands.
• Fantastic monthly and annual awards to recognise individual and store achievements.
• 28 days annual leave (inclusive of bank holidays & pro-rated for weekly hours.)
• Holiday pay based on your average hours worked.
• Long service awards, including meals and trips away as well as an extra day of annual leave!
• Meaningful internal and external wellbeing initiatives and support available.
• A charity fundraising matching scheme as well as long standing partnerships with charities such as the Alzheimer's Society.
• Store events within the local community.