Assistant Manager

Wildwood - York; York and North Yorkshire; On-site; GBP 17,000 - 21,000; Full time

Job summary

Wildwood York is seeking a personality-packed Assistant Manager to lead front-of-house during busy service, welcome guests, and set the tone with first-class hospitality.

You’ll manage the team on the floor, oversee bar and restaurant operations, and ensure a smooth, memorable guest experience with attention to detail and a hands-on approach.

If you’re energetic, charismatic, and thrive in a fast-paced, guest‑centred environment, we’d love to hear from you.

Qualifications

• A people magnet with warmth, charisma and engagement.
• A natural leader who can motivate and inspire a team.
• A hands-on host who works the floor and the pavement!
• An eagle eye for detail and a passion for perfection.
• A pro who can juggle restaurant and bar operations with ease.

Responsibilities

• Running slick, high-energy services with genuine hospitality.
• Leading and supporting the front-of-house team.
• Driving footfall and sales with creative outreach (tasters, engagement, flair!).
• Handling all things people-related – from recruitment and training to team wellbeing and performance management.
• Managing stock levels, placing accurate orders, and working with suppliers.
• Keeping tight control on labour, rotas, and productivity.
• Ensuring all operational tasks (including health & safety, compliance and cash handling) are delivered to the highest standard.
• Ensuring every guest leaves feeling wowed.

Skills

People magnet

Natural leader

Hands-on host

Attention to detail

Restaurant and bar ops

Job description

Here is why you’ll love working with us

Located in the heart of York's historic city centre, this beautiful restaurant is set within one of the iconic buildings on the Shambles, offering a truly unique setting for both guests and the team. With a loyal mix of locals and visitors, it's a well-loved site where quality hospitality and memorable experiences are at the heart of everything they do.

You’ll be joining a strong and supportive management team who has created a positive culture where people are encouraged to develop, work collaboratively, and take pride in delivering exceptional guest experiences. If you're looking for the opportunity to be part of a close-knit team in one of York's most distinctive locations, this could be the perfect role for you.

• Advertised salary is based on a 42-hour, hourly paid contract including service charge (and they really add up!) Annual take home is dependant per site. We have the option of a 30 hour contract for those looking for more flexibility
• Because you’re paid hourly, every extra hour you work is paid
• Fair and balanced shifts
• Work alongside a supportive, experienced, and hands-on General Manager

Who are we

Wildwood, now part of the Bow Street Group, is all aboutItalian-inspired food, great cocktails and welcoming spaces where people loveto come together. We're on a mission to make Wildwood better than ever,investing in our restaurants, our people and every guest experience.

Our approach is simple: relaxed, full table service delivered withconfidence, personality and genuine hospitality. No scripts. No roboticservice. Just real people creating memorable experiences, one guest at a time.

With 27 restaurants and big expansion plans for 2026, there’s seriousroom to grow with us!

We’re looking for a personality-packedAssistant Manager

You’re confident, energetic, and impossible to ignore in the best way.Whether welcoming guests, leading a buzzing service, or handing out tasters topassersby, you’ll embody the Wildwood magic. You’ll set the tone with yourpassion for perfection, ensuring every shift runs flawlessly both front andback of house.

We want someone who demands the best from themselves and their team whenit comes to service, cleanliness, presentation, and overall atmosphere. You’renot just good; you’re meticulous.

What we need from you:

• A people magnet: warm, engaging, and full of charisma
• A natural leader who can motivate and inspire a team
• A hands-on host who works the floor and the pavement!
• Someone with an eagle eye for detail and a passion for perfection
• A pro who can juggle restaurant and bar operations with ease

Your day-to-day:

• Running slick, high-energy services with genuine hospitality
• Leading and supporting the front-of-house team
• Driving footfall and sales with creative outreach (tasters, engagement,flair!)
• Handling all things people-related – from recruitment and training toteam wellbeing and performance management
• Managing stock levels, placing accurate orders, and working withsuppliers
• Keeping tight control on labour, rotas, and productivity
• Ensuring all operational tasks (including health & safety,compliance and cash handling) are delivered to the highest standard
• Ensuring every guest leaves feeling wowed
• Representing Wildwood with style, confidence, and passion

Our culture

Our culture is shaped by three core values: Creativity - alwayslooking for better ways to do things; Ownership - taking responsibilityand making things happen; and Collaboration - working together toachieve shared success.

If these values resonate with you we'd love to hear from you.