Assistant Manager

North; Llandudno; On-site; GBP 26,000 - 32,000; Full time

Job summary

Wildwood in Llandudno is seeking an Assistant Manager to support a busy seaside restaurant. You'll lead front-of-house operations, manage a lively team, and ensure outstanding guest experiences during peak seasons.

You'll work closely with the General Manager to maintain high standards of service, delegate responsibilities, train staff, and drive sales while delivering warm hospitality in a fast-paced environment.

Qualifications

• Strong leadership and team-management skills.
• Excellent guest-focused service with a warm, engaging manner.
• Confident, proactive approach to operations and problem solving.

Responsibilities

• Run high-energy services with genuine hospitality.
• Lead and support the front-of-house team.
• Drive footfall and sales through proactive customer engagement.

Skills

People leadership

Team motivation

Customer service

Attention to detail

Hospitality

Operations multitasking

Job description

Located in the heart of Llandudno, this bustling seaside restaurant is one of the area's most popular dining destinations for both locals and tourists alike. During peak season, it's a high-volume operation where no two shifts are the same – perfect for someone who thrives in a fast‑paced, energetic environment.

If you love the buzz of a busy restaurant, this is the role for you. You'll be joining a fantastic management team, led by an exceptional General Manager, Tom, who has built a strong, supportive culture focused on delivering outstanding guest experiences.

Here is why you’ll love working with us

• Advertised salary is based on a 42-hour, hourly paid contract including service charge (and they really add up!) Annual take home is dependant per site.
• Because you’re paid hourly, every extra hour you work is paid
• Fair and balanced shifts
• Work alongside a supportive, experienced, and hands‑on General Manager

Who are we

Wildwood, now part of the Bow Street Group, is all about Italian‑inspired food, great cocktails and welcoming spaces where people love to come together. We're on a mission to make Wildwood better than ever, investing in our restaurants, our people and every guest experience.

Our approach is simple: relaxed, full table service delivered with confidence, personality and genuine hospitality. No scripts. No robotic service. Just real people creating memorable experiences, one guest at a time.

With 27 restaurants and big expansion plans for 2026, there’s serious room to grow with us!

We’re looking for a personality‑packed Assistant Manager. You’re confident, energetic, and impossible to ignore in the best way. Whether welcoming guests, leading a buzzing service, or handing out tasters to passersby, you’ll embody the Wildwood magic. You’ll set the tone with your passion for perfection, ensuring every shift runs flawlessly both front and back of house. We want someone who demands the best from themselves and their team when it comes to service, cleanliness, presentation, and overall atmosphere. You’re not just good; you’re meticulous.

What we need from you:

• A people magnet: warm, engaging, and full of charisma
• A natural leader who can motivate and inspire a team
• A hands‑on host who works the floor and the pavement!
• Someone with an eagle eye for detail and a passion for perfection
• A pro who can juggle restaurant and bar operations with ease

Your day‑to‑day:

• Running slick, high‑energy services with genuine hospitality
• Leading and supporting the front‑of‑house team
• Driving footfall and sales with creative outreach (tasters, engagement, flair!)
• Handling all things people‑related – from recruitment and training to team wellbeing and performance management
• Managing stock levels, placing accurate orders, and working with suppliers
• Keeping tight control on labour, rotas, and productivityEnsuring all operational tasks (including health & safety, compliance and cash handling) are delivered to the highest standard
• Ensuring every guest leaves feeling wowed
• Representing Wildwood with style, confidence, and passion

Our culture

Our culture is shaped by three core values: Creativity - always looking for better ways to do things; Ownership - taking responsibility and making things happen; and Collaboration - working together to achieve shared success.

If these values resonate with you we'd love to hear from you.