Assistant Manager

Five Guys; Windsor; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic and family-oriented team at a leading burger restaurant where your leadership skills will shine. As an Assistant Manager, you will play a crucial role in managing daily operations, ensuring customer satisfaction, and fostering a positive work environment. This role offers incredible career growth opportunities, from Deputy General Manager to District Manager. Enjoy a range of perks, including a generous bonus scheme, paid holidays, and free meals during shifts. If you are enthusiastic, competitive, and passionate about delivering excellent service, this is the perfect opportunity for you!

Benefits

Achievable bonus scheme

Secret Shopper bonus

High Performer Awards

Paid holidays (33 days)

Free meals while on shift

Life assurance

Financial wellbeing app access

Employee discount program

Enhanced Maternity & Paternity Leave

Pension scheme

Qualifications

• Strong leadership and management skills to oversee team operations.
• Ability to ensure customer satisfaction and handle complaints.

Responsibilities

• Manage Shift Managers and Crew to deliver high-quality food.
• Create a positive work environment and support team development.
• Drive sales and control costs through effective P&L management.

Skills

Hands-on leadership skills

Customer service excellence

Team management

Operational management

Education

Experience in a managerial role

Job description

Assistant Manager Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we've maintained our 'perfect and serve' philosophy. We are a family-oriented, enthusiastic, competitive team that gets things done, whatever the challenge.

Rewards

• An achievable bonus scheme worth up to 15% of annual salary
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonuses
• Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries, and shakes while on shift
• Life assurance
• Access to Wagestream, a financial wellbeing app with flexible benefits

Other Awesome Perks

• Days out and social events
• Invitation to the annual Assistant Manager conference
• Team competitions - Fry Cup and Olympics
• Employee discount program - Five Guys Perks
• Wellbeing support and Employee Assistance Programme (EAP)
• Opportunities for career development
• Enhanced Maternity & Paternity Leave
• Pension scheme

You’ll Be Enthusiastic About

• Our perfect burgers and fries
• Our core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• People and hands-on leadership skills
• Customer service excellence

What You’ll Be Doing

• Managing Shift Managers and Crew
• Supporting the delivery of high-quality food
• Creating a positive work environment where team members enjoy working
• Ensuring customer satisfaction and handling complaints effectively
• Leading by example on the floor and on the line
• Supporting the General Manager and achieving store results
• Owning your P&L by driving sales and controlling costs
• Managing daily operations and planning for the future
• Leading with our values
• Developing your team and nurturing talent

Incredible Careers with Five Guys

• If ambitious, we provide support and tools for career growth
• Potential progression to Deputy General Manager, General Manager, Area Trainer, District Manager, or Support Office roles
• Five Guys offers more than a job — it’s a career!