Assistant Manager

JR United Kingdom; Winchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail company seeks an Assistant Store Manager to support operational activities while maximizing sales and providing exceptional customer service. You will lead a high-performance team, embodying passion and leadership to achieve business objectives and ensure customer satisfaction.

Benefits

50% discount on products

25 days holiday, rising to 28 during service

Volunteer Day with a charity

Discretionary bonus scheme

Discounts via Perk Place Benefits Platform

Group Personal Pension scheme

Wagestream Money Management app

Private Medical Insurance

Life assurance plan

Social events throughout the year

Qualifications

• Experience in a retail environment with a focus on customer service.
• Proven track record in sales and team management.
• Ability to motivate and develop staff.

Responsibilities

• Support Store Manager with operational and commercial activities.
• Assist with training and motivating staff.
• Manage customer experience in line with multi-channel strategy.

Skills

Leadership

Sales Maximization

Customer Service

Coaching

Job description

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As an Assistant Store Manager, you will support the Store Manager with all operational and commercial activities in your store, providing clear leadership to establish a high-performance team that drives sales, achieves KPIs, and delivers exceptional customer service.

You will embody our PRIDE values as a passionate, inspiring, and resourceful leader, with a proven track record of maximizing sales and profitability in a fast-paced, commercially driven retail environment. As an imaginative and dedicated manager, you will coach and develop your team to maximize their potential and demonstrate your knowledge and passion for The White Company.

What you'll be doing

• Maximize contribution by helping to achieve budget sales and controlling costs.
• Assist the Store Manager in managing store costs without jeopardizing store objectives.
• Assist with training, development, and motivation of staff to achieve high levels of customer service and performance.
• Manage the customer experience as part of the TWC multi-channel strategy.

Please read the attached Job Description for more details.

What we offer you

At The White Company, we value our employees for their dedication and reward them with great benefits and competitive salaries:

• 50% discount on our products
• 25 days holiday, rising to 28 during service
• A Volunteer Day with a charity of your choice
• A discretionary bonus scheme may be rewarded annually
• Perk Place Benefits Platform offering discounts across wellbeing and lifestyle
• Automatic enrolment into the Group Personal Pension scheme
• Wagestream Money Management app for financial wellbeing
• Private Medical Insurance
• Life assurance plan after successful probation
• Social events throughout the year

Our Equality, Diversity, and Inclusion statement of commitment

We are committed to creating an inclusive culture that welcomes and celebrates diversity. We encourage everyone to bring their authentic selves to work, where contributions are valued and perspectives appreciated. We are dedicated to an active Equality, Diversity, and Inclusion policy starting from recruitment.

Our Sustainability statement of commitment

We aim to build a sustainable legacy for a brighter future for people and the planet, reflecting this in everything we do.