Assistant Manager

McMullen & Sons Ltd.; Whitehall; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Bonus scheme

Shift flexibility

Meal discounts

Food & drink discounts

Family friendly policies

Gratuities

GROW Programme

Career development

Job summary

McMullen & Sons Ltd. is seeking an Assistant Manager to join a long-established, family-run business in Whitehall. You will lead a busy team, deliver exceptional service, and drive hospitality excellence.

The role offers a competitive salary, achievable bonus scheme, shift flexibility, and generous staff discounts. Training and development through McMullen’s GROW Programme help promote internal career growth.

Qualifications

• Previous experience at Assistant Manager level is essential.
• Strong leadership and guest service skills are required.
• Able to coach and develop team members and manage shifts and stock.

Responsibilities

• Exceeding guest expectations daily.
• Leading the team to deliver outstanding service.
• Coach and guide new Team Members.
• All aspects of cash and stock control.
• Management duties including bookings/functions, rota planning, cellar management, and deputising in the Managers absence.

Skills

Leadership

Team management

Customer service

Cash handling

Stock control

Rota planning

Coaching

Job description

If your ambition is to build a career in a long established, successful family run business, where guests come first and quality is paramount, come and join us as an Assistant Manager. We’re independent, so believe in investing in the future and we love home-grown talent. We treat all our people like part of the family – you’ll be respected, trained, coached and encouraged to grow in confidence, to achieve more than you thought you were capable of.

Assistant Manager

So, if you’re as passionate as we are about beer and food, love people, enjoy making their day and thrive in a busy environment that’s the hub of the community then you could be our next Assistant Manager. We can offer you…

• A competitive salary
• An achievable bonus scheme
• Shift flexibility
• 60% discounted meals when you are working
• 25% discount on food and 20% off drinks for you and your friends on your day off
• Family friendly policies including enhanced maternity and paternity pay
• A share of gratuities
• Fantastic career development through McMullen’s GROW Programme – currently over half of McMullen General Managers were promoted internally
• A valued position in a progressive company who treat people as a name, not a number

Key Responsibilities of an Assistant Manager

• Exceeding guest expectations daily
• Leading the team to deliver outstanding service
• Coach and guide new Team Members
• All aspects of cash and stock control
• Management duties including dealing with bookings/functions, rota planning, cellar management, and deputising in the Managers absence

Previous experience at Assistant Manager level is essential however further training will be given through the McMullen GROW Programme.

£38,065 per annum includes average tronc £3,439 (based on Tronc paid out May/June 2025)